What are the responsibilities and job description for the Healthcare Support Specialist position at AppleOne Employment Services?
Location: Sandy, UT | Pay: $22/hour | Schedule: Monday–Friday, 7:30 AM – 4:30 PM for training and an 8 hour shift between 6am-6pm after training | Start Date: 1/5/2026
Are you passionate about helping people and providing exceptional customer service? We’re looking for a Customer Care Support Specialist to be the first point of contact for our clients, assisting with scheduling, technical support, and benefits inquiries. This role is perfect for someone who is tech-savvy, detail-oriented, and enjoys problem-solving in a fast-paced, client-focused environment.
Why Join Us:
Paid 6–8 week training program (100% attendance required)
Opportunity to work with a dynamic, supportive team
Make a direct impact on the customer experience
Gain experience in medical services, technical support, and customer care
What You’ll Do:
Provide exceptional in-person, phone, and email support to clients
Assist with scheduling medical appointments, verifying insurance, and answering benefits questions
Troubleshoot technical issues and ensure efficient issue resolution
Maintain accurate records while complying with HIPAA regulations
Collaborate with internal teams to enhance service delivery and improve processes
What We’re Looking For:
Strong customer service skills and a professional, empathetic approach
Manage multiple computer applications on a few monitors all at different times, headsets, and office equipment
Excellent verbal and written communication skills
Ability to sit for 4–8 hours and maintain focus during long periods
Occasionally lift up to 20 lbs and maintain a clean, organized workspace
Requirements:
Must pass drug screen and background check
No misdemeanors or felonies
Verification of education and last five years of employment
100% attendance during training
Ready to make a difference?
Apply today and join our team where your skills help people every day while growing your career in a supportive, professional environment!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Are you passionate about helping people and providing exceptional customer service? We’re looking for a Customer Care Support Specialist to be the first point of contact for our clients, assisting with scheduling, technical support, and benefits inquiries. This role is perfect for someone who is tech-savvy, detail-oriented, and enjoys problem-solving in a fast-paced, client-focused environment.
Why Join Us:
Paid 6–8 week training program (100% attendance required)
Opportunity to work with a dynamic, supportive team
Make a direct impact on the customer experience
Gain experience in medical services, technical support, and customer care
What You’ll Do:
Provide exceptional in-person, phone, and email support to clients
Assist with scheduling medical appointments, verifying insurance, and answering benefits questions
Troubleshoot technical issues and ensure efficient issue resolution
Maintain accurate records while complying with HIPAA regulations
Collaborate with internal teams to enhance service delivery and improve processes
What We’re Looking For:
Strong customer service skills and a professional, empathetic approach
Manage multiple computer applications on a few monitors all at different times, headsets, and office equipment
Excellent verbal and written communication skills
Ability to sit for 4–8 hours and maintain focus during long periods
Occasionally lift up to 20 lbs and maintain a clean, organized workspace
Requirements:
Must pass drug screen and background check
No misdemeanors or felonies
Verification of education and last five years of employment
100% attendance during training
Ready to make a difference?
Apply today and join our team where your skills help people every day while growing your career in a supportive, professional environment!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Salary : $22