NURSE COORDINATOR

NURSE COORDINATOR

Philadelphia, PA

The Nurse Coordinator works in conjunction with the Assistant Regional Director and residential managers to coordinate and oversee healthcare services for program participants. This position ensures compliance with all medical, regulatory, and organizational standards while supporting quality assurance, training, and direct care needs. The Nursing Coordinator demonstrates a commitment to RHD’s values in all aspects of their work.

DIRECT DUTIES:

Clinical Oversight and Coordination

• Oversight auditing medical books/EHR medical 
• Identify through the HRST the high medical needs with periodic site visits
• Perform health assessments and triage when medical needs arise.  
• Serve as nurse on record for assigned programs, and assist other teams as needed.
• Take after-hours calls for medical concerns and provide guidance to on-site staff.
• Participate as a member of the interdisciplinary team to provide healthcare updates during case conferences and ISP meetings

Healthcare Services

• Accompany individuals and staff to medical appointments to educate on the purpose of the visit and clarify provider orders, as needed.
• Coordinate with hospital case management during admissions, maintain contact during hospitalization, and attend discharge planning meetings as needed.
• Ensure all annual appointments and follow-up documentation are completed per regulatory and agency requirements.
• Collaborate with Assistant Regional Director and programs to ensure that Durable Power of Attorney and Advance Directive documentation is current.

Medical Appointments and Follow-Ups

• Accompany individuals to appointments when necessary and ensure all follow-ups are documented according to the policy.
• Develop and maintain a tracking system for all medical appointments and follow-ups.
• Communicate with insurance companies and external providers to advocate for medical needs.

Documentation and Record Maintenance

• Review and upload to EHR Lifetime Medical Histories annually and as needed.

• Ensure Lifetime Medical Histories are updated as required.  
• Review Medication Administration Records (MARs) through the eMAR.  
• Liaison with the Incident Management team to review medication administration errors and coordinate any follow-up training with training department.  
  

Pharmacy and Medication Management

• Coordinates with the program specialist for hospital discharges, medication changes, and ensure required trainings are completed.  
• Coordinate with prescribing providers and pharmacy to clarify or update medication orders, as needed.
• Monitor and report medication errors and participate in quarterly medication audits.
• Ensure compliance with all medication storage, documentation, and administration requirements, providing training as needed.

Training and Staff Support

• Conduct medical training for staff on topics such as diabetes care, seizure management, new medications or equipment, and proper documentation.
• Provide site-specific training during monthly staff meetings as needed.
• Support Residential Managers in understanding medical documentation, procedures, and expectations.

Quality Assurance and Compliance

• Reviews HRST once completed for high medical acuity.  
• Participate in ongoing quality improvement initiatives focused on medication management and healthcare processes.
• Ensure compliance with all internal and external regulatory requirements related to healthcare documentation and delivery.
• Support data collection and analysis related to medication errors and clinical outcomes for quality improvement initiatives.

Administrative Responsibilities

• Maintain current healthcare releases and consent forms for continuity of care.
• Assist in developing, training, and implementing medical protocols that best support program participants.
• Perform other duties as assigned.

Education and Experience: 

• Licensed Practical Nurse (LPN) certification required.
 • Minimum of one year of experience coordinating healthcare services for individuals with intellectual or developmental disabilities (IDD) or similar populations preferred.
 • Knowledge of ODP licensing requirements and healthcare documentation standards.
 • Strong organizational, written, and verbal communication skills.
 • Experience in medical record management and staff training.
 • Valid driver’s license and reliable transportation required.
 • Proficiency in Microsoft Office and electronic health documentation systems.