Billing Coordinator

Location: Norristown, Pennsylvania (Onsite Only)
Schedule: Monday – Friday

• 6:30 AM – 2:30 PM or

• 6:00 AM – 2:00 PM

Hybrid or remote work is not available for this position.

Position Overview

The Billing Coordinator works closely with patients, the Revenue Cycle (RevCycle) team, and program leadership to ensure all billing data is captured accurately, completely, and in a timely manner within the Electronic Health Record (EHR).

This role audits EHR data, supports billing operations, trains program staff on correct billing procedures, and identifies opportunities to improve billing accuracy and workflows. The position also provides administrative, technical, and office support to ensure smooth clinic operations while demonstrating commitment to organizational values.

Key Responsibilities

Billing & Revenue Cycle

• Collect and verify patient demographic and insurance information and enter into EHR accurately

• Scan insurance cards, identification, and required documentation

• Verify insurance coverage and eligibility prior to appointments or intake

• Identify and resolve billing issues and discrepancies

• Research and process denied claims

• Manage prior authorizations, reauthorizations, and appeals

• Communicate with Revenue Cycle teams, managed care organizations (MCOs), and payers

• Generate reports and update billing system data

• Conduct utilization reviews to ensure clinical records support billing compliance

• Provide receipts and maintain accurate financial transaction records

• Serve as liaison between clients, the clinic, and county entities

Patient Reception & Financial Coordination

• Greet patients in a professional and welcoming manner

• Inform patients of co-pays, deductibles, and other out-of-pocket expenses

• Collaborate with leadership and patients to develop payment plans

• Collect copayments, balances, or deposits at check-in

• Maintain patient financial records and files

Office & Administrative Support

• Provide front desk coverage as needed

• Coordinate with providers and staff to manage office flow

• Reconcile daily cash and credit payments and prepare weekly bank deposits

• Conduct monthly facility safety inspections and submit reports

• Assist with emergency drills as required by regulations

• Manage invoices, leases, vendors, and check requisitions

• Maintain office equipment inventory (phones, copiers, computers, etc.)

• Order supplies and manage office resources

• Manage staff parking permits

• Handle incoming and outgoing mail

• Support clinic operations and assist leadership as needed

Qualifications

Education

• High school diploma or GED required

• Associate degree preferred

Experience

• Minimum 4 years of experience in high-volume medical billing or accounts receivable

• Experience working with medical insurance billing processes

• Strong communication skills with the ability to interact across all levels

• Ability to manage multiple priorities and meet deadlines

• Excellent customer service skills

• Proficiency in Microsoft Office and billing software systems

Compliance & Professional Expectations

• Follow OSHA, HIPAA, fire safety, and organizational policies

• Maintain confidentiality and professionalism

• Attend required trainings and meetings

• Demonstrate sound judgment in all work responsibilities

Additional Requirements

• Valid driver’s license, vehicle registration, and access to a functional vehicle

Equipment Used

• Multi-line telephone systems

• Computer systems and billing software

• Copier, fax machine, calculator

Physical Requirements

• Ability to sit for extended periods at a desk or workstation

• Ability to lift up to 50 lbs

• Ability to bend, reach, stand, crouch, twist, kneel, and climb stairs

• Work performed in a modern office environment with multiple levels and elevator access

Safety & Compliance Knowledge

• Bloodborne Pathogens

• HIPAA

• Right-to-Know laws

• Security procedures

• Fire and safety protocols

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. 

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.