Demo

Commercial Loan Servicing Specialist

Apex Systems
Charlotte, NC Contractor
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/16/2026
Job#: 3030950

Job Description:

Commercial Loan Servicing Specialist

Location: Charlotte, NC (Hybrid)

Employment Type: 12 months Contract

Pay Rate: $29.00/hour - $31.50/hour

Role Overview

This role supports business execution within commercial loan servicing. The position involves performing complex administrative tasks, providing support on escalated questions, and interacting with personnel on a wide range of information. The specialist will be responsible for activities related to servicing commercial loan transactions according to established policies, procedures, and regulatory requirements, which may include modifications, account maintenance, and rebookings.

Key Responsibilities

  • Support business execution by proactively providing feedback and presenting ideas for process and tool improvements.
  • Perform complex administrative support tasks related to commercial loan servicing.
  • Manage customer and client modifications, account maintenance, and rebookings to ensure accuracy.
  • Handle activities for purchased receivables management throughout the life of the transaction.
  • Provide support on escalated questions and interact with client personnel.
  • Ensure all servicing activities adhere to bank policies, procedures, and regulatory requirements.
  • Work effectively, as well as independently, in a team environment to meet stringent deadlines.

Required Qualifications

Experience: 4 years of administrative or business support experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, or education.

Technical Skills: Intermediate Microsoft Office (Word, Excel, and Outlook) skills.

Preferred Qualifications

  • Loan IQ experience is a strong plus.
  • A BS/BA degree or higher in business administration, economics, accounting, finance, or another business-related field.
  • Ability to interact with integrity and professionalism with all levels of team members and management.
  • Ability to provide strong customer service and develop customer relationships.
  • Excellent verbal, written, and interpersonal communication skills.
  • Sound analytical skills with high attention to detail and accuracy.

Work Environment

This is a 12-month contract position with an opportunity for extension or conversion. The work schedule is Monday through Friday, 8:30am to 5:30pm, with a hybrid model requiring three days onsite and two days remote.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.

Salary : $29 - $31

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