What are the responsibilities and job description for the TBI / NHTD Service Coordinator position at Apex Care Connections?
Job Summary
The TBI / NHTD Service Coordinator plays a vital role in managing and coordinating services for individuals with traumatic brain injury (TBI) and those enrolled in the Nursing Home Transition and Diversion (NHTD) program. This position involves developing and overseeing individualized care plans, fostering relationships with clients, families, and service providers, and ensuring compliance with program regulations. The Service Coordinator acts as a central point of contact to facilitate access to community resources, support behavioral health needs, and promote client independence. The ideal candidate will possess strong management skills, experience in program development, and a compassionate approach to working with individuals with traumatic brain injuries, dementia and other disabilities.
Duties
The Service Coordinator is responsible for:
- Facilitating the Initial Service Plan and waiver program eligibility;
- Coordinating multiple services among multiple providers;
- Securing initial and annual level of care assessments;
- Assuring that Team Meetings are scheduled and held as designated in the service plan;
- Facilitating the acquisition, oversight, and delivery of service;
- Ensuring annual service plans (Revised Service Plans) are completed in a timely manner;
- Facilitating the waiver applicant/participant’s Plan of Protective Oversight is completed and supports the service plan;
- Contacting participants at least monthly and conducting an in-home visit with the participant no less than once a quarter, or more as needed;
- Responding to participant crises and emergencies; and
- Addressing problems in service provision.
Experience
- Current experience in the TBI/NHTD Waiver Programs.
- Employed as a Service Coordinator with a Bachelor’s degree with three (3) years of experience providing case management/service coordination, information, linkages, and referrals regarding community-based services for individuals with disabilities and/or seniors.
- Employed as a Service Coordinator with an Associate’s degree with five (5) years’ experience providing case management/service coordination, information, linkages and referrals regarding community-based services for individuals with disabilities and/or seniors.
- Demonstrated ability to work effectively with individuals with traumatic brain injury, dementia, stroke, cognitive impairment.
- Strong relationship management skills to foster collaboration among diverse stakeholders.
- Knowledge of behavioral health practices and familiarity with community resources for individuals with disabilities.
- This role offers an opportunity to make a meaningful impact by supporting individuals with complex needs through coordinated care efforts while working within a dynamic team environment dedicated to improving quality of life for clients served.
Pay: $36,000.00 - $105,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
Salary : $36,000 - $105,000