What are the responsibilities and job description for the Office Assistant position at APA International, Corp.?
Job Title: Office Assistant
Supervisor: Office Manager
Supervises: n/a
Work Environment: Office, Community
Work Hours: Full Time, 32-40 hours/week
Employment Type: Employee, Exempt
The Office Assistant’s primary mission is to provide administrative support to the Office Manager and ensure the daily operations of our facility run smoothly.
This is a vital "jack-of-all-trades" role that keeps our clinical environment organized, clean, and compliant.
Key Responsibilities
- Administrative Support: Assist the Office Manager with documentation, filing, and paperwork for healthcare providers and stakeholders.
- Communication Hub: Manage incoming calls with professionalism, directing them to the appropriate departments or staff members.
- Agency & Fleet Care: Maintain a clean, professional office environment. Responsible for refueling company vehicles, monitoring maintenance needs, and handling site-related requests.
- Mail & Logistics: Sort and distribute mail to employees and external stakeholders. Manage office inventory (supplies, PPE, forms) to ensure we never run out of essentials.
- Medical Records Oversight: Serve as a key point of contact for medical records requests. Manage the intake of requests, verify proper authorization, and ensure the secure, timely release of records in accordance with agency policy.
- Confidentiality & Compliance: Maintain the highest standards of data integrity. You will frequently handle sensitive information where HIPAA and PHI (Protected Health Information) protocols are strictly enforced.
Skills & Qualifications
- Discretion is Non-Negotiable: Because we are a behavioral health agency, you must have a deep understanding of (or a strong willingness to learn) HIPAA regulations and the importance of patient confidentiality.
- Reliability: You are the person who ensures the "little things" don't fall through the cracks.
- Adaptability: Comfortable switching between computer work, phone calls, and physical tasks (like checking a vehicle or organizing a supply closet).
- Professionalism: A calm, welcoming demeanor for clients and a supportive attitude toward busy clinical staff.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $19