Quality Manager, Manufacturing & ISO 9001

Does building and leading the quality function for an R&D and production facility delivering cutting edge innovative devices excite you? Would you excel as a Quality Manager in a manufacturing & ISO 9001 environment where you will own the entire Quality Management System while driving a culture of continuous improvement across R&D, production, and customer support? Are you energized by the concept of taking a highly visible leadership role where you’ll have the opportunity to shape processes, influence product development, and make a measurable impact on product quality and customer satisfaction? If you answered yes, yes, yes, please apply to our Quality Manager role today!

A Snapshot Of What You'll Do

The Quality Manager is responsible for championing a world-class quality system and developing a quality culture within the organization, including:

• reviewing and enhancing the existing quality process and practice
• implementing, tracking and monitoring quality metrics throughout the organization to ensure it is achieving its goal of 100% out-of-box quality
• ensuring company wide compliance with ISO 9001 and that all process controls are in place to achieve the highest level of product quality in design, manufacturing and service
  
  

The Quality Manager is also responsible all technical matters related Anton Paar QuantaTec products including:

• Product responsibility for serial instruments (function, specification, quality, costs)
• Project responsibility during product development projects and especially serial transition
• Technical responsibility for customer projects
  
  

The Impact You'll Make

• Ensuring every staff member receives the appropriate mentoring and development needed to be successful by conducting regularly scheduled meetings and providing enriching guidance and feedback
• Initiating and implementing quality improvement activities as appropriate (e.g., Kaizen, Lean, Six Sigma, etc.) to raise the performance of the company’s product lines
• Managing the Quality Management System, support corporate audit activity, and work jointly with corporate compliance group on risk management processes
• Serving as the primary quality control resource for problem identification, resolution, and continuous improvement
• Designing, implement and document procedures for process control, process improvement, testing and inspection
• Creating a company quality control program by educating and training employees to proactively identify, analyze, track, control, mitigate and report issues
• Establishing and implementing industry best practice quality metrics (process capability, control charts, measurement quality) for monitoring system effectiveness
• Performing root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements
• Assisting Incoming QA Inspectors and Assembly Technicians in problem solving as needed
• Establishing collection and analysis systems of statistical data to predict trends that will affect improvement of product quality
• Preparing product and process quality reports by collecting, analyzing, and summarizing information and trends
• Completing quality assurance operational requirements by scheduling and assigning employees and following up on work results
• Granting technical approvals such as special approvals and approval of technical changes to serial products
• Taking responsibility for all instrument-specific, quality-relevant, and technical specifications of the products
• Ensuring instrument safety and adapting products to new norms and standards (together with CE)
• Leading and supervising error analysis and systematic solutions in case of problems to maintain process and product quality
• Performing regular monitoring and analysis of production costs and driving improvement projects involving cross functional teams (together with, CS, PE and production)
• Participating in projects during development according to PEP
• Acting as link between development, production and Customer Support with regard to alignment, technical implementation and questions
• Ensuring training of Customer Support, Repair and Assembly, QA or in some cases, other functional areas
• Reporting to management on quality issues, trends and losses
• Maintaining strong relationships with leaders across the organization related to quality and compliance plan issues
• Providing guidance and technical expertise to departments and projects that concern quality
• Participating in internal and external quality audits
• Identifying and leading initiatives that lead to quality improvements and cost reductions
• Supporting concurrent engineering efforts by participating in design development projects representing quality assurance and the customer
• Overseeing quality-related activities and tasks to maintain excellence in product development and product transition (R&D) to design and to manufacturing
• The position essentially requires up to 10% overnight travel domestically and internationally
• All other duties as assigned
  
  

Education And Experience

• Bachelor’s Degree in a technical discipline
• Professional experience in quality management and/or quality assurance; preferably in a highly standardized environment such as manufacturing, automotive, aerospace or medical devices
• Past experience managing a certified QMS (i.e., ISO 9001:2015)
• A strong understanding of, and experience with, quality principles, tools and respective methodologies (i.e., Root Cause Analysis, Lean / Lean Six Sigma, Continuous Improvement, etc.), and be a change agent
• Must have strong business acumen and excellent written and verbal communication skills
  
  

Preferred Skills

• SAP experience
• Experience with scientific instrumentation
  
  

Physical Requirements & Working Conditions

While performing the duties of this position, the employee is regularly required to sit, stand, walk, observe, communicate and handle items such as computers, machinery and other equipment. The employee must occasionally lift and/or move up to 20 pounds.

Position requires the ability to obtain a Passport for international travel.

In regards to organizational issues, the employee will comply with the regulations set forward in the Anton Paar Employee Handbook, except if otherwise stated.

Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law.