What are the responsibilities and job description for the Call Center Regional Inside Marketing Manager position at Anonymous?
I'm looking for a hands-on leader who enjoys coaching people, building a positive team culture, and driving results. This manager will oversee a regional appointment-setting team and help ensure we are producing enough high-quality appointments to support our technicians and sales teams.
Key responsibilities include:
- Coaching and developing call center agents
- Monitoring calls and providing actionable feedback
- Managing daily appointment and performance goals
- Reviewing lead conversion and call center results
- Partnering with Sales, Dispatch, and Outside Marketing
- Creating a positive, accountable, and motivated team environment
Call center, inside sales, customer service, or team leadership experience is preferred. Experience with Five9 or similar systems is a plus.
If you are interested—or know someone who would be a great fit—please message me directly!
I also have this same position available in Missouri.