Branch Manager

Job Title: Branch Manager - Staffing ServiceLocation: Little Rock, ARJob Type: Full-timeReports To: Regional ManagerAbout Us: Express Employment Professionals is a leading staffing services provider dedicated to matching top talent with exceptional businesses across various industries. We are currently seeking a highly motivated and experienced Branch Manager to lead our Little Rock, AR branch. This is an exciting opportunity for a results-driven individual to contribute to the growth of the company while fostering a positive and productive work environment.Our Vision and Values: As Ambassadors of Hope, we help as many people as possible find good jobs by helping as many clients as possible find good people. We are a TRIBE and We Love Helping People, we have true GRIT and we are fierce Trailblazers.Job Overview: As the Branch Manager for our staffing service, you will be responsible for overseeing the daily operations of the branch, ensuring client satisfaction, managing a team, and achieving branch goals. You will play a key role in building relationships with clients and candidates, driving sales, and executing strategies to meet staffing demands and operational targets. Your leadership will ensure the efficient, high-quality delivery of staffing services while promoting a culture of teamwork and growth within the branch.Key Responsibilities:**Branch Operations & Performance:**Manage and oversee day-to-day operations of the branch, ensuring smooth, efficient service delivery.Achieve branch sales targets by acquiring new clients and retaining existing ones.Develop, implement, and monitor branch strategies to meet revenue and profitability goals.Ensure compliance with company policies, industry standards, and legal regulations.**Team Leadership & Development:**Lead, mentor, and motivate a team of staffing specialists, recruiters, and support staff.Conduct regular performance reviews, providing feedback, coaching, and professional development.Foster a positive, productive work environment focused on team collaboration and success.Hire, train, and onboard new staff members as needed.**Client Relationship Management:**Build and maintain strong relationships with current clients, understanding their staffing needs and business goals.Proactively engage in business development efforts to expand client base and services.Resolve client issues promptly, ensuring high levels of customer satisfaction and retention.Conduct regular client meetings and site visits to ensure service quality and identify new opportunities.**Recruitment & Candidate Management:**Oversee the recruitment, screening, and placement of candidates for client roles.Develop and maintain a pool of qualified candidates to meet the dynamic needs of clients.Ensure that all placements meet client expectations, including compliance with job requirements and deadlines.**Financial & Administrative Management:**Monitor branch financial performance, including budgets, staffing costs, and margins.Prepare and present regular reports on branch performance, including sales, operations, and staffing.Oversee the scheduling, payroll, and other administrative tasks for branch staff.Qualifications:Bachelor’s degree in Business, Human Resources, or a related field (preferred).Minimum of 3-5 years of experience in staffing, recruiting, or related industry, with at least 2 years in a leadership or management role.Proven track record of driving sales and achieving financial goals in a staffing or service-based industry.Strong leadership and team management skills with the ability to motivate and develop staff.Exceptional communication, negotiation, and interpersonal skills.Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment.Solid knowledge of employment laws, recruitment best practices, and industry trends.Proficient in MS Office and staffing software/systems.Preferred Qualifications:Experience in managing a branch or location within a staffing or recruitment agency.Knowledge of specialized industries such as IT, healthcare, or manufacturing.Benefits:Competitive salary and performance-based bonuses.Comprehensive health and dental insurance plans.Paid time off (PTO) and holiday pay.Retirement plan options.Professional development and training opportunities.Dynamic and collaborative work environment.You should be proficient in:Coaching and Mentoring ExperienceBusiness-to-Business (B2B)Budgeting / Forecasting ExperienceBasic Computer SkillsID:qnkTyx

Salary : $29 - $38