Front Office Administrative Assistant

Annie Wright is seeking a Front Office Administrative Assistant to begin on May 1. This is a full-time, year-round, staff position and reports directly to the Operations Coordinator. The core hours for this position are 7:30 am - 4:00 pm.

Mission Statement

Annie Wright’s strong community cultivates individual learners to become well-educated, creative, and responsible citizens for a global society.

About AWS

Tradition meets innovation at Annie Wright Schools, where we honor our rich history and traditions, embrace the present, and continue always to move forward. Founded in 1884, Annie Wright Schools serve students from age three through high school. The Lower and Middle Schools offer co-ed programs in Preschool through Grade 8, while separate Upper Schools for boys and girls offer day and boarding options in Grades 9 through 12, welcoming students from Tacoma and around the world. We are proud to be an International Baccalaureate World School, delivering IB programs in every division.

Position Description

The Front Office Administrative Assistant is often the first person visitors to Annie Wright Schools encounter. As such, the Front Office Administrative Assistant is a kind and welcoming face for visitors, students, and families each day and is a warm and calming presence in a critical hub of the school. The Front Office Administrative Assistant can skillfully manage students and parents, connect people as appropriate, manage maintenance requests, and meet deadlines of school protocols.

The Front Office Administrative Assistant maintains an organized, steady and friendly environment while managing the sometimes frenzied operations and administrative functions of the Front Entrance. The Front Office Administrative Assistant works collaboratively with various stakeholders and manages independent projects in support of teachers, families, students and a variety of School initiatives. They support teachers with administrative tasks, and field phone calls from many constituencies throughout the day. Reporting to the Operations Coordinator, the Front Office Administrative Assistant is an integral member of the school team and provides administrative support to the school, working closely with other administrative support to ensure thorough coverage when needed.

Annie Wright Schools’ strong community starts with the faculty and staff dedicated to our students' growth, health, and education. By serving as a key support for the faculty, staff, students, and families, the Front Office Administrative Assistant allows faculty and staff to focus on upholding the mission and the students at the core of the institution.

Position Overview: Duties & Responsibilities

The Front Office Administrative Assistant:

• Functions as a receptionist for the Main Entrance and implements visitor and security protocols, including monitoring security cameras and access to the campus;
• Maintains updated school, staff, and faculty Emergency rosters. Provides support for databases, transcripts, rosters, schedules, and forms as directed;
• Manages supplies for the Upper School, including classroom supply requests from teachers, and maintains other office supplies for the school staff;
• Develops and demonstrates familiarity with the school’s student information system and other school management systems and databases to maintain and update online rosters, communications, and maintain, update, upload, and/or collate electronic and physical academic, health, and other records in accordance with legal requirements and school needs;
• Serves as a point person for families’ inquiries about daily school operations and appropriately directs families to other departments or colleagues in the school;
• Maintains confidentiality and discretion on all student and professional matters;
• Reports and provides support to the Director of the Upper Schools as needed, including managing daily administrative tasks to maintain the smooth operations of the office and support the management of the Upper Schools.

Qualifications

The Front Office Administrative Assistant will demonstrate key elements of the listed expertise and experiences. This is an aspirational list, and Annie Wright Schools encourages candidates who may not currently possess but are working on building all of these qualities to apply. The Front Office Administrative Assistant:

• Holds an associate’s degree in a relevant field;
• Has experience with administrative work, ideally at least three years, in a school or similar setting;
• Has proven experience interfacing with a variety of constituents, including students, families, and educational professionals;
• Demonstrates proficiency with multiple systems, including Microsoft Office, Google Suite, Blackbaud, and other relevant technological resources. Extensive experience and facility with web-based systems;
• Demonstrates advanced communication and editing skills, and organizational skills;
• Demonstrates professionalism in their actions and communications with all constituencies;
• Is able to maintain confidentiality and security of health and student information in accordance with professional standards;
• Is able to maintain an atmosphere of positivity, professional warmth, and welcome for all members of the community, even in stressful situations;
• Practices cultural humility in personal interactions;
• Is able to manage multiple simultaneous projects amidst a dynamic atmosphere and to prioritize and follow through with tasks;
• Is eligible to work in the United States. Note: Under our current employment policies, we are unable to sponsor work visas and do not offer positions to candidates who are not yet eligible to work in the United States.

Physical Requirements

• Must be able to sit for extended periods;
• Must be able to manage multiple communications platforms at once;
• Must be able to communicate and exchange information with students, other teachers, and families.

Salary & Benefits

This position offers an hourly rate of $25.45. Benefits available to the hired candidate for the Front Office Administrative Assistant position include the following, subject to the terms of the applicable benefit plan:

• Medical, dental, and vision insurance
• Employee Assistance Program
• Life insurance
• Accidental death & dismemberment insurance
• Long-term disability insurance
• Ability to accrue up to three (3) weeks of Vacation per accrual year, with a maximum rollover of 40 hours of vacation
• Paid sick leave (known as Wellness Days): Each regular full-time employee earns 80 hours of Wellness leave per accrual year
• Eighteen (18) paid Holidays in 2026
• Fifty percent (50%) of tuition remission is in accordance with school policy. All fees and incidental expenses are the sole responsibility of the employee-parent
• All children of benefited employees of AWS, who are currently enrolled at AWS, are eligible for extended day services at no charge when school is in session.
• A 403(b) retirement plan with a 6% company match, with a 3% employee contribution

Application Process

Annie Wright Schools remain firmly committed to a policy of equal employment opportunity. Annie Wright shall hire, promote, transfer, terminate, and make all other employment-related decisions without regard to an employee’s race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, political ideology, the presence of any sensory, mental, or physical disability, or any other basis prohibited by law. Annie Wright Schools are actively seeking to create a more culturally diverse school community, and accordingly, applicants of color and underrepresented backgrounds are encouraged to apply.

To apply, email a cover letter, resume, email, and telephone contact information for 3-5 professional references, and this completed and signed , all in PDF format, to Mrs. Erin Gann, Executive Assistant to the Head of Schools, at . In accordance with Annie Wright Schools’ strategic focus on issues related to social justice, candidates should anticipate being asked to address how their past work, as well as future contributions, might serve to advance Annie Wright’s commitment to a more diverse and inclusive community. Applications for this position will be accepted until the position is filled.

Pay: $25.45 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $25