What are the responsibilities and job description for the Director of Operations position at Annie International, Inc.?
Report to the CEO
Manage 3 Supervisors and 30 employees
Role: 7:30am- 5pm / M-F onsite
Location: Onsite at North Wales, PA
90% in WH / 10% in office
Required Experience:
- Work with commodities in recent jobs.
- Experience with a barcode system.
- Experience in distribution companies.
- 4 years in a Leadership role
- Manage supervisors
- Manage employees.
- Worked with Senior Management.
- Warehouse improvements
- Strong Computer skills
- Work with FedEx and UPS and shipping systems in following shipping guidelines.
- US college degree
Desired Experience Request:
- Experience or understanding of chargebacks with retailers.
- Experience with contract negotiations with UPS & Fed Ex.
- Experience with E-commerce orders
- Experience with big box retailers.
Duties:
- Communicate and execute policy and processes for warehouse employees
- Assist HR in hiring and termination of employees
- Calculate stats for employees in production
- Cross train team in various roles
- Reviews process for better improvements
- Produce charts and stats for feedback to CEO regarding employees
- Assist in finding a WMS for department
- Work on cutting back on expenses
- Review invoices and follow process for Fed Ex and UPS
- Follow and implement all WH and company policies.
- Improve processes to get jobs out in a 3-day window
- Communicate with GA and CA regarding internal transfers