What are the responsibilities and job description for the Front Office Billing Specialist position at Annapolis Pain Management?
Overview
We are seeking a detail-oriented and customer-focused Front Office Billing Specialist to join our healthcare team. This role is essential in managing medical billing processes, ensuring accurate claims management, and providing excellent customer service to patients and insurance providers. The ideal candidate will have a strong understanding of health insurance, medical coding, and healthcare claims procedures, along with proficiency in billing software and electronic health records systems. This position offers an opportunity to contribute to efficient billing operations within a dynamic healthcare environment.
Responsibilities
- Utilize billing software and EMR/EHR systems to document and track billing activities effectively.
- Maintain up-to-date knowledge of health insurance policies and procedures to facilitate smooth billing operations.
- Provide exceptional customer service by addressing patient inquiries related to billing and insurance matters like credits and balances.
- Collaborate with healthcare providers and administrative staff to resolve billing discrepancies or issues promptly.
- Ensure compliance with all relevant regulations and standards related to medical billing and healthcare claims.
- Help with the front desk and making sure that credits and balances are talked to the patients in real time.
Skills
- Proven experience in medical billing and healthcare claims management.
- Strong knowledge of health insurance processes and policies.
- Proficiency in Microsoft Office applications for documentation and communication purposes.
- Familiarity with medical coding systems (such as CPT, ICD) and medical terminology.
- Experience working with billing software and EMR/EHR systems is essential.
- Excellent customer service skills with the ability to communicate effectively with patients, insurance companies, and team members.
- Attention to detail and organizational skills to manage multiple tasks accurately.
- Ability to adapt quickly to new technology platforms and stay current with industry updates.
This position is vital for maintaining the financial health of our practice while delivering outstanding service to our patients. We welcome candidates who are committed to accuracy, efficiency, and professionalism in the healthcare billing field.
If you are interested in applying in the position please email Ashley at asokich@annapolispain.com
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Salary : $20 - $25