What are the responsibilities and job description for the Sales Support Specialist - Atlanta Convention Center Events position at ANDMORE®?
ANDMORE® is a wholesale market maker that fuels opportunities for buyers and sellers to connect, grow, and prosper through physical markets, design centers, and digital channels.
We own and operate the largest wholesale showroom campuses in the world where retailers and designers source products for their stores and clients while also enabling 24/7 commerce through our digital marketplace. By integrating in-person and online experiences, we empower our customers to grow year-round as their business needs evolve.
ANDMORE is seeking a Sales Support Specialist - Atlanta Convention Center Events to support event sales, prospecting efforts, and administrative operations within our Atlanta market. This role plays a critical part in driving revenue through sales support, maintaining strong customer relationships, and ensuring seamless coordination of event logistics and sales processes.
The ideal candidate is highly organized, customer-focused, and eager to grow within a sales-driven environment, with the ability to balance multiple priorities while contributing to a high-performing team.
What You’ll Do
Sales & Sales Support (50%)
ANDMORE® is a Blackstone and Fireside Investments portfolio company. We create connection opportunities for the wholesale home, gift, and lifestyle industries through physical markets, design centers, and digital channels.
For more information, visit www.ANDMORE.com.
We own and operate the largest wholesale showroom campuses in the world where retailers and designers source products for their stores and clients while also enabling 24/7 commerce through our digital marketplace. By integrating in-person and online experiences, we empower our customers to grow year-round as their business needs evolve.
ANDMORE is seeking a Sales Support Specialist - Atlanta Convention Center Events to support event sales, prospecting efforts, and administrative operations within our Atlanta market. This role plays a critical part in driving revenue through sales support, maintaining strong customer relationships, and ensuring seamless coordination of event logistics and sales processes.
The ideal candidate is highly organized, customer-focused, and eager to grow within a sales-driven environment, with the ability to balance multiple priorities while contributing to a high-performing team.
What You’ll Do
Sales & Sales Support (50%)
- Sell event spaces, services, and products to prospective clients
- Prospect into existing accounts, including cold calling and lead follow-up
- Manage inbound inquiries, qualify leads, and route to appropriate team members
- Maintain and update sales systems, including entering leads and tracking opportunities
- Confirm event space availability, pricing, and contract details with clients
- Draft and manage license agreements in accordance with company guidelines
- Maintain accurate records of contracts, reservations, and event calendars
- Produce sales reports including activity, revenue, and pipeline updates
- Own client invoicing process, including generating invoices, confirming payment schedules, and ensuring accuracy of billing details
- Partner with clients to communicate payment expectations, deadlines, and resolve any billing questions or discrepancies
- Coordinate deposits, track payment status, and partner with accounting
- Proactively follow up on outstanding balances to ensure timely payments prior to and after events
- Support customer site visits and sales presentations
- Build and maintain prospect lists and sales pipelines
- Conduct outbound calls to prospective and existing customers
- Assist in developing and implementing sales strategies to drive growth
- Input and maintain CRM data from sales activities and events
- Conduct market research on industry trends and competitive venues
- Support Sales Managers with follow-up and lead qualification
- Participate in special projects as assigned by leadership
- Manage reservation systems to ensure accuracy and efficiency
- Support proposal tools and act as liaison for related systems
- Serve as primary point of contact for client payment communications, ensuring a seamless and professional experience
- Coordinate vendor billing, reconciliation, and payments
- Maintain inventory of sales and marketing collateral
- Assist with marketing initiatives including direct mail and promotional campaigns
- Prepare and distribute departmental reports
- Support general administrative needs including correspondence and materials
- Bachelor’s degree preferred
- 1 to 5 years of experience in sales, events, or a related field preferred
- Strong customer service orientation with excellent interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Strong verbal and written communication skills
- Comfortable speaking with clients and presenting information
- Proficiency in Microsoft Office and CRM systems
- Detail-oriented with strong organizational skills
- Sales & Negotiation Skills: Ability to prospect, present value, and close opportunities
- Customer Focus: Passion for delivering exceptional service and building relationships
- Communication: Clear, confident, and professional in all interactions
- Collaboration: Works effectively across teams and with external partners
- Initiative: Self-starter who thrives in a fast-paced, dynamic environment
- Industry Knowledge: Understanding of events, trade shows, or sales environments preferred
- Exposure to a dynamic, high-growth wholesale and events industry
- Opportunity to develop sales skills and grow within the organization
- Collaborative and entrepreneurial team environment
- Hybrid flexibility with a strong connection to our Atlanta campus
ANDMORE® is a Blackstone and Fireside Investments portfolio company. We create connection opportunities for the wholesale home, gift, and lifestyle industries through physical markets, design centers, and digital channels.
For more information, visit www.ANDMORE.com.