What are the responsibilities and job description for the Director, Corporate Quality position at Anchor Hocking?
Role Title: Director, Corporate Quality
Company Overview
Anchor Hocking Company is a global industry leader in glass tabletop and houseware manufacturing. Since 1905, we have perfected preparation, presentation, and preservation in product categories such as dinnerware, food storage, drinkware, barware, bakeware, serveware, pantry, mix & measure, cutlery and more across iconic brands such as Corelle, Anchor Hocking, Corningware, and Chicago Cutlery.
We are one of the most recognizable glassware brands in the world. We do it by merging beauty, durability, and functionality. The results are products homes really need – made to use and made to last. All designed, marketed, and manufactured right here in the USA. Welcome to Anchor Hocking: discover the genius of utility
Role Description
As the Director of Corporate Quality, you will drive the development, implementation, and sustainment of various operational excellence initiatives across Anchor Hocking’s manufacturing facilities, with a primary focus at our Lancaster, Ohio location. The position will report directly to the COO.
Role Responsibilities
- Lead the development, implementation and sustainment of continuous improvement initiatives across the company’s product portfolio to simplify processes, eliminate waste, improve cost efficiencies, and improve customer experience
- Drive assigned improvement initiatives to achieve identified goals in a timely manner
- Facilitate identification, scope definition and prioritization of improvement initiatives through process audits, data trends & insights, opportunity sizing, resource and cost requirements, and customer impact
- Lead/ coordinate Kaizens and similar team-based improvement activities
- Maintain tracking across all projects and communicate on project progress, results and deviations from the project plan with key stakeholders
- Research new technologies and business practices which have the potential to redefine business processes for the company
- Follow up and audit processes on a regular basis to ensure results are achieved and sustained
- Create, refine and maintain standard operating procedures (SOPs) and best practices for various processes
- Partner with various product and process leaders to define relevant KPIs, including input variables, computation and dissemination processes
- Develop training materials and train company employees in continuous improvement philosophy and concepts to drive development of a CI culture
- Serve as subject matter expert for CI methodology, tools and the implementation of daily process controls to drive operational improvements
- Coordinate best practices sharing across locations and business units
- Create and maintain tracking dashboard for all completed initiatives
- Perform any other tasks as assigned
Qualifications
- Bachelor's Degree in an engineering discipline (degree in Industrial Engineering preferred)
- 7 years of proven track record in successfully defining, deploying, and executing Continuous Improvement or Operational Excellence initiatives
- Strong working knowledge of LEAN principles, Problem Solving Tools (RCA, DMAIC), and Six Sigma techniques
- Ability to quickly learn new processes and effectively apply lean principles in different settings
- Experience with automating information workflows and physical processes
- Familiarity with existing and emerging automation and robotic technologies
- Proficient in use of productivity suites like Google Workspace, MS Office or equivalent
- Strong project management skills and familiarity with project management tools
- Strong communication, organization, and presentation skills
- Ability to work with teams at all organizational levels from senior management to non-exempt workforce
- Ability to comprehend and interpret technical information from engineering drawings, specification, standard operating procedures, etc.
- Ability to establish priorities and manage workload
- Self-starter, motivated by challenge and willing to promote and drive change
- Lean/Six Sigma certification (preferred)
- Ability and willingness to travel to other company locations
Primary Location: Lancaster, Ohio (travel as required)