AR & Deductions Specialist

Amylu Foods is hiring an Accounts Receivable & Deductions Specialist to join our team.

This is an onsite role (four days/per week) and and will be based at our Fulton Market office in Chicago.

Who are we?

Amylu Foods is a Female founded, high-growth, natural CPG company with over a century of tradition rooted in using fresh ingredients and hand-crafted recipes.

As the pioneers of chicken sausage, we blend innovation with experience, bringing bold, fresh flavors to the table.

From our Chicago roots, we've grown into a passionate, dedicated team of food enthusiasts, leading the category with our creative recipes, small-batch production, and constant flavor innovation.

Celebrating over 100 years of culinary craftsmanship, we're expanding our offerings and distribution nationwide, launching new and exciting products that continue to redefine the protein category.

Role Description

The Accounts Receivable & Deductions Specialist supports billing operations, collections activities, and deductions management for Amylu Foods.

This role reports to the AR & Deductions Manager and works closely with Sales, Customer Service, and Finance to ensure accurate invoicing, timely collections, and effective management of deductions, chargebacks, and trade spend.

As Amylu Foods continues to grow, this role will be essential in executing day-to-day AR and deductions processes while helping to build scalable systems and best practices.

The ideal candidate brings hands-on experience with billing and deductions, strong attention to detail, and familiarity with retailer deductions in a food & beverage or CPG environment.

Primary Responsibilities

• Execute daily billing operations including accurate invoice generation in NetSuite, and timely customer submission (via EDI with SPS Commerce, e-mail, customer portals etc.)
• Work with Customer Service to maintain customer accounts including pricing and billing terms in NetSuite to enable billing accuracy
• Proactively identify and resolve billing discrepancies before they impact collections
• Execute collections activities including customer outreach, payment follow-up and dispute escalation
• Measure, monitor and manage AR aging and follow up on past-due accounts to support DSO targets
• Document collection efforts and maintain detailed notes for customer account management
• Research and validate retailer deductions by gathering and validating supporting documentation
• Document deductions details and work with Sales, Marketing and Customer Service to validate legitimate deductions
• Reconcile customer trade spend accounts & ensure compliance with promotional agreements and terms
• Conduct root cause analysis on recurring deduction trends to identify billing, pricing or operational issues
• Escalate and prepare dispute packages with supporting documentation for invalid deductions
• Track deduction status and follow-up on open disputes with retailers
• Support the evaluation, implementation, and ongoing optimization of a deductions management platform
• Support the AR & Deductions Manager with reporting on DSO, collections performance, aging trends & deduction activity
• Assist with month-end close activities and account reconciliations
• Identify opportunities for process improvements and support implementation of new tools and workflows
• Ensure compliance with company policies and internal controls related to deductions
• Support internal and external audits as required

Skills and Qualifications

• 2 years of experience in accounts receivable, billing, collections and/or deductions management
• Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent experience
• Proficient in Excel and comfortable learning new systems and tools

Preferred Qualifications

• Experience in food & beverage industry preferred; CPG experience with deductions strongly preferred
• Hands-on experience with NetSuite and SPS Commerce or similar EDI platforms preferred
• Strong analytical skills with ability to identify trends, conduct root cause analysis and resolve complex customer account issues
• Strong attention to detail and ability to manage high transaction volumes with accuracy
• Excellent communication and problem-solving skills, with ability to manage customer disputes and work cross-functionally
• Team player who thrives in a fast-paced, growing environment

Salary Range

$55,000 - $80,000

Amylu Foods is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran, or disability status.