Product Surveillance Associate

Please send your resume at mounika.karnati@amyantek.com if you are interested in this 12 month contract with Merz North America (US) with a possibility of extension, If you are not interested, please feel free to pass it in your network for anyone looking for work.

Job Title: HCR0003132 - Product Surveillance Associate

Working Status: Onsite

Location: 13900 Grandview Parkway, Sturtevant, WI

Job Description

• The Product Surveillance Associate position provides clinical and safety assessments of post-marketing events. This position is an integral role in marketing compliance with global regulations.
• Work with minimal supervision and requires a high degree of interaction with customers, health care professionals and Global Merz at all levels within the organization.
• Processing the field inquiries received by phone, electronic or verbal correspondence in accordance to applicable SOP(s).
• Provide technical support and remote troubleshooting guidance as needed.
• Conduct follow up activities to be able to close records in a timely manner.
• Complete investigations which may include execution of product returns and subsequent evaluations, reviews of manufacturing records, and assuring proper approvals are obtained as part of closures.
• Execute the activities of processing complaints in accordance with the Company Quality System.
• Bachelors Required
• Experience in Quality Assurance and/or other regulated industry or similar experience required
• Strong technical writing and general problem-solving skills required
• Requires Vision Assessment (20/20 near visual acuity & acceptable color vision)