What are the responsibilities and job description for the Salesforce Administrator position at Amtex Systems Inc?
Junior Salesforce Administrator (Admin)
Day 1 Onsite from Naperville, IL
Fulltime Opportunity.
Duties & Responsibilities
User Support: Assist users with Salesforce queries, troubleshoot issues, and provide training as needed.
Data Management: Maintain data integrity by performing regular data imports, exports, and cleansing activities.
System Configuration: Configure Salesforce features, such as page layouts, custom fields, reports, dashboards, and workflows to meet business requirements.
Documentation: Maintain user documentation, process guides, and training materials.
Collaboration: Work closely with cross-functional teams to gather requirements and implement solutions.
Monitoring: Assist in monitoring system performance and suggest improvements or upgrades.
Reporting: Generate and distribute reports to track key performance indicators and other metrics.
Support CBO (Community-Based Organization) engagement work.
Attends community meetings, activities and events, as directed by the Senior Salesforce Administrator & Data Manager and the Director of Evaluation.
Perform other job-related duties as assigned.
Qualifications & Requirements
3 - 5 Max years of experience required. Client don't need senior candidates.
Strong Salesforce interest and ability to quickly master new technology.
Familiarity with Salesforce or other CRM platforms, including basic knowledge of CRM concepts. Experience with data management and reporting tools.
Ability to troubleshoot and communicate about technical issues with non-technical team members who are experiencing issues.
Creative and analytical thinker with strong problem-solving and troubleshooting skills.
Ability to work collaboratively in a team environment.