What are the responsibilities and job description for the Onsite - End User Services ( EUS ) Engineer position at Amtex System Inc.?
Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
End User Services ( EUS ) Engineer
New York, NY
6 – 12 Month RTH
On site 5 Days a week
Need to come out of Financials
Manages global desktop environments (devices), focusing on system imaging, application packaging, automated deployments via Intune/MEM/PowerShell, and VDI management (VMware Horizon). Roles involve proactive improvements, maintaining best practices, and ensuring high-quality, secure IT support.
Key Responsibilities
- Desktop Engineering: Responsible for system imaging, application packaging, and automated deployment using Intune and PowerShell.
- VDI Management: Managing VMware Horizon Virtual Desktop Infrastructure.
- Support & Incident Management: Responding to IT requests, incident resolution within SLA times, and user account administration.
- System Maintenance: Creating and maintaining technical documentation and supporting system upgrades (e.g., OS upgrades).
- Infrastructure Support: Assisting with IT infrastructure tasks such as network switch configuration, access points, and server cabinet organization.
Desired Skills and Experience
- Proficiency in modern workspace technology (Intune, MEM) and automation (PowerShell).
- Experience with Virtual Desktop Infrastructure (VMware Horizon).
- Experience in the financial services sector, specifically dealing with trading environments.
- Strong documentation skills and ability to manage 1,000 devices.