Customer Service Coordinator

Job Title: Member Services Administrator
Full-Time | Starting at $18–$20/hr | M–F, 8am–5pm

Ready to jumpstart your career and build real-world skills that matter?

AMS is hiring a Member Services Administrator — the ultimate customer service and operations hybrid role. If you're great with people, thrive in fast-paced environments, and want a role where you’re not stuck doing the same thing every day, this is for you.

Whether you’re launching your career or making a move, this is a role where you can grow quickly, make an impact, and learn the ropes of a thriving industry.

What You’ll Actually Do:

• Be the Face & Voice of AMS: Answer high-volume calls and emails with a calm, helpful, professional tone — you’re the first impression.
• Problem Solve in Real Time: Listen, understand, and route people to the right place fast. It’s like being mission control for customer happiness.
• Create Calm from Chaos: Help keep files, mail, and online systems organized and running smooth.
• Collaborate Cross-Team: Help schedule virtual meetings, support internal ops, and assist with special projects — you'll never be bored.
• Be a People Pro: Whether you're chatting with homeowners, helping coworkers, or greeting in-person visitors, your empathy and professionalism will shine.

What You’ll Get:

• Training & Development – We’ll teach you what you need to know and help you level up with real growth opportunities.
• Career Pathing – Many of our team leads started in this role.
• Actual Time Off – 10 paid vacation days, sick time, 10 holidays — your time matters.
• Solid Benefits – Choose from 2 health plans (70% employer-paid), vision and dental (75% employer-paid).
• Learning Support – After 1 year, get $500 annually to spend on education.
• Retirement Plan – 401(k) with annual company match (after 6 months).
• People-First Culture – Friendly coworkers, supportive leadership, and a culture that wants you to succeed.

Ideal If You:

• Have customer service, admin, call center, healthcare, finance, or even retail/restaurant team lead experience.
• Know your way around a computer and can juggle a few things at once.
• Are calm under pressure and confident talking to all types of people.
• Are ready to learn, grow, and build a career with long-term potential.

Why AMS?
We’re not just a company — we’re a team that values people. Our culture is built on respect, collaboration, and excellence, and we’re looking for someone who wants more than “just a job.” If you’re ready to show up, learn fast, and grow, we’ve got a spot for you.

Apply today. Your next chapter starts here.

Salary : $18 - $20