What are the responsibilities and job description for the Alarm Technician position at AMR Resources LLC?
Multiband Global Services is hiring for an exciting opportunity providing a high-quality customer service experience for a global brand deploying home security installation and repair solutions!
The Alarm Installation Technician will work both inside and outside the home and is responsible for the installation, service, and customer experience of the new home security system. This individual should be customer focused and committed to ensuring the highest degree of end-user satisfaction, as well as being well versed in the fundamentals of residential customer wiring and installation. In addition, they serve as a customer resource for product and service recommendations that meet the customers’ needs for home comfort, convenience and security. Requires installation of home automation and security systems. This may include the installation of thermostats and cameras.
Responsibilities
- Installation and termination security equipment, coax cable and Cat5e cable
- Clear and professional communication skills
- Identifying and recommending additional equipment and services based on customer needs
- Educating customer about ordered services
- Verification of service
- Proficiency in low voltage cable installation techniques
- Working knowledge of tools used in alarm industries
- Basic knowledge of routers and home networking
- Inventory management and accuracy
Job Requirements:
- Must possess a strong commitment to customer service and an enthusiastic demeanor
- Must have more than 1-year alarm installation experience
- Must have a high school diploma or GED certificate
- Must be able to work flexible hours with the understanding that workdays can be In excess of normal hours and some weekend and holiday work may be required
- Must have a valid Driver’s license
- Must be able to pass a criminal and DMV background check
Multiband Global offers complete IT and Network Lifecycle solutions from deployment to decommissioning. At Multiband Global, we specialize in large-scale telecommunications, system / network planning and engineering, fire and life safety systems, low voltage cabling, electronic security, audiovisual, installation services, and electronic waste recycling.
Our company foundation is built on our core values of Integrity, Excellence, Accountability, and Teamwork. At Multiband Global we want our employees to have fulfilling careers, and we commit to our employees by offering competitive benefits, compensation, and development opportunities. Apply today to join the MBG Team!