What are the responsibilities and job description for the Field Service Technician position at Amplex Internet?
Looking for a career that gets you out of the office and into the field? Our FST position is a great entry-level opportunity for someone who enjoys hands-on work, problem-solving, and learning new skills. You’ll spend your days in the field helping install and troubleshoot equipment, work with new technology, and keep homes and businesses connected. No telecom experience is required- just a willingness to learn, work hard, and build a new skill set!
About Amplex:
We’re a local internet company providing reliable fiber and wireless internet services to rural communities throughout Northwest Ohio. We’re proud to be a local company that helps connect the communities we call home, and our FSTs play a big part in making that happen.
Your Role:
- Install and activate internet service, routers, and related equipment at customer homes and businesses
- Troubleshoot and resolve connectivity, service, and equipment issues
- Install and mount equipment such as routers, radios, dishes, and other hardware on a variety of structures including homes, barns, and commercial buildings
- Route, run, and secure cables through attics, basements, crawl spaces, and exterior walls while maintaining a clean and professional installation
- Provide excellent customer service by answering questions, explaining services, and ensuring customers have a positive experience
- Work safely at heights up to 80 feet while installing and maintaining wireless internet equipment
- Maintain company vehicles, tools, and equipment to support safe, reliable, and efficient daily operations
Benefits (available after 90 days of employment):
- $250 sign on bonus after a successful 90 days of employment!
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Paid time off (PTO)
- Paid holidays
- Clothing allowance
- Boot allowance
- Free Amplex internet service (if in coverage area)
- On-the-job training
- Work-life balance: no travel, 4 day work week!
Schedule & Pay
- Wednesday–Saturday | 7:00 a.m.–5:00 p.m. (4-day, 10-hour schedule)
- Starting pay: $21/hour, paid bi-weekly, with the potential to increase up to $23/hour after 90 days of employment based on performance.
- No travel, home every night
- Year-round, steady work
Qualifications:
- High school diploma or equivalent required.
- Background in service, outdoor labor, or customer service is preferred.
- Strong communication skills with the ability to work both independently and as part of a team.
- A valid driver’s license with a good driving record.
- Must be able to pass a physical, drug screen, and background check.
Must be able to pass a physical, drug screen, background check, and have a good driving record. We are a dog friendly office!
We do not accept phone calls regarding application status.
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable working in all weather conditions?
- The 90 day training schedule for this position will be Monday - Thursday 7:00AM-5:00PM before your final schedule of Wednesday - Saturday 7:00AM-5:00PM. Are you able to meet the schedule requirements?
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Luckey, OH 43443 (Required)
Work Location: In person
Salary : $21 - $23