What are the responsibilities and job description for the Technical Writer position at Ampcus Inc?
Duties:
As a Technical Writer on our team, you will be responsible for the research, authoring, publishing, and maintenance of processes, procedures, and user resources using various authoring tools and methodologies. You will work closely with various departments and related groups, business owners, and SMEs to document procedures and related content, including the translation of business needs into user instructions and training content.
In this role, you will make an impact on our pharmacy patients and the organization as a whole by:
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
As a Technical Writer on our team, you will be responsible for the research, authoring, publishing, and maintenance of processes, procedures, and user resources using various authoring tools and methodologies. You will work closely with various departments and related groups, business owners, and SMEs to document procedures and related content, including the translation of business needs into user instructions and training content.
In this role, you will make an impact on our pharmacy patients and the organization as a whole by:
- Writing, editing, and formatting task-level documentation for various audiences to include but not limited to procedures, job aids, learner resources, forms, etc.
- Collaborating with SMEs, business leaders, and product owners to document and develop end-user content in support of pharmacy operations
- Working with a variety of departments and related business owners/approvers to identify process, procedures, and related systems training needs in support of business initiatives and operations learning goals
- Participating in a dynamic authoring environment designed around quality, continuous improvement, and fast-paced delivery.
- Maintaining overall documentation and audit records including creation, revisions, reviews, and archival
- MadCap Flare, Knowledge-Centered Service, and/or Information Mapping experience required
- 2 years’ technical writing experience
- 2 years’ experience working knowledge within knowledge management and KMS authoring tools
- Excellent communications, interviewing, and teamwork skills, including willingness and ability to consult with subject matter experts from operational teams within the organization
- Advanced knowledge of writing and editing best practices and use of style guides
- Ability to prioritize and manage multiple projects in a fast-changing, evolving environment, while still managing the attention to detail
- Capacity to learn new technology and then apply and interpret the knowledge quickly for end users
- Ability to adhere to departmental quality practices, style guides, and company brand standards
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.