Lead Budtender

AMP Overview

AMP is a leading cultivator, manufacturer and retailer of premium cannabis. We are passionate about creating the highest quality cannabis products for our medical and adult-use customers. We are building a dedicated, hardworking team to help us build an industry-leading, premium cannabis company. We are located in Fitchburg, MA.

Position Overview

The Lead Budtender role is critical to the success of our Budtender team. The Lead Budtender will assist the Dispensary Leadership team in ensuring strong operational integrity, ensuring customers receive exceptional service, and supporting the Budtender team with bump-ups as needed. Strong attention to detail, interpersonal skills, leadership, and regulatory compliance are all critical qualities to being successful in the Lead Budtender position.

Essential Duties and Responsibilities

· Act as the Floor Supervisor when performing opening/closing duties

· Assist leadership team in ensuring daily Dispensary tasks are completed

· Prepare daily cash deposits and balance cash drawers

· Assist with inventory functions, such as manifesting product between licenses, inventory audits, and maintenance functions.

· Be a point of contact for customer escalations and staff bump-ups

· Report any personnel escalations to leadership team as needed

· Ensure all guests feel welcome and have a great experience at AMP

· Desire to learn about our products and their effects to help guide and assist customers

· Be efficient with customers, making them feel welcomed while ensuring the line is moving as quickly as possible

· Any time away from the point of sale should be spent restocking, and making sure the store is tidy

· Ability to deal with problems and resolve issues in a professional manner

· Cash handling

· Be on time and fully present during work hours

· Compliance with Standard Operating Procedures & METRC Regulations

· Adhere to company standards including maintaining high ethical standards and professionalism

· All other job duties as assigned by management

Qualifications

· High school diploma

· Two years of customer service experience

· Applicants must be 21 years old

· Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts

· Team-oriented

· Desired work ethic includes being detail oriented, highly organized, positive, enthusiastic, eager to learn and a good communicator

AMP is an Equal Opportunity Employer

Fitchburg residency will be a positive factor in hiring decisions at the facility. This does not prevent the Company from hiring the most qualified candidates and complying with all employment laws and other legal requirements.

Experience:

• customer service: 2 years (Preferred)

Application Question:

• Must be 21 years or older to apply (legal requirement in the industry)

Pay frequency:

• Every other week

Work includes:

• Evenings

• Weekends

• Holidays

Management:

• Dispensary Manager

Pay Frequency:

• Bi weekly or Twice monthly

Company's website:

• https://www.ampma.org

Benefit Conditions:

• Waiting period may apply

• Only full-time employees eligible

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $19