What are the responsibilities and job description for the Technical Sales Specialist position at AMMEGA?
NO VISA SPONSORSHIP AVAILABLE
Are you passionate about conveyor systems, including modular belting, slat top chain, and spirals? The Positive Drive team is seeking a Technical Sales Support Specialist to serve as a high-level technical resource dedicated to optimizing conveyor performance.
This role focuses on providing specialized sales support with a heavy emphasis on supporting customers through retrofits, conveyor design, and solving intricate technical application issues.
Key Responsibilities
- Conveyor Layouts & Retrofits: Partner with customers and engineers to assess equipment needs, specifically for new conveyor layouts and retrofitting existing systems.
- Technical Problem Solving: Utilize technical expertise to solve complex application issues and demonstrate how our conveyor solutions suit customer requirements better than competing products.
- Technical Presentations: Prepare and deliver detailed technical presentations to internal and external customers explaining the compatibility and features of various conveyor platforms.
- Direct Support: Serve as the primary technical point of contact for customer inquiries via phone or email, ensuring high-level support for technical specifications.
- Strategic Growth: Partner with commercial teams during strategic account conversions by providing the technical validation needed to displace incumbent systems.
Qualifications & Experience
- Education: Bachelor of Science (BS) degree in Engineering or a related technical field.
- Relevant Experience: 1–3 years of experience in technical sales, product support, or industrial manufacturing environments.
- Design Tools: Proficiency in SolidWorks or other CAD software
- Software Skills: Strong computer skills in Microsoft Suite and familiarity with Salesforce (SFDC) for managing technical case queues.
- Travel: Willingness to travel up to 40% for customer site visits, on-site troubleshooting, and technical project support.
- Languages: Proficiency ins Spanish is considered a “nice-to-have” to support the entire Americas region.
Core Competencies
- Technical & Analytical Aptitude: Ability to analyze complex issues and translate them into functional conveyor solutions.
- Customer-Centric Problem Solving: Focused on identifying the best conveyor configurations to solve specific end-user challenges.
- Communication Excellence: Strong written and verbal communication skills for presenting technical training.
- Interpersonal Skills: Excellent customer care skills, ensuring a seamless experience for customers.