What are the responsibilities and job description for the Workplace Exp Coordinator(13825-1) position at Amicis Global Technologies?
Job Title: Workplace Exp Coordinator
Job Location: Boston, MA 02110
Assignment Duration: 2 months
Hours: 8-5 M-F
Summary
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Job Location: Boston, MA 02110
Assignment Duration: 2 months
Hours: 8-5 M-F
Summary
- As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
- This job is part of the Workplace Experience function.
- They are responsible for providing world-class customer service to the clients and visitors of a designated building.
- Mail Processing: Sorting, distributing, and organizing incoming and outgoing mail to ensure timely and accurate delivery within the office.
- Print Operations: Handling printing tasks, including operating printers, copiers, and other related equipment to support daily business needs.
- Physical Tasks: Lifting packages or materials weighing up to 25 lbs as part of mailroom and office support duties.
- Office Mobility: Moving throughout the office to deliver mail, collect documents, and support various departments as needed.
- Package Handling: Receiving, logging, and distributing packages and deliveries in the mailroom, ensuring proper documentation and timely processing.
- First point of contact for all those entering the facility.
- Greet them with a friendly and welcoming demeanor.
- Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner.
- Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers.
- Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events.
- This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures.
- Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team.
- Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail.
- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products.
- Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
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