What are the responsibilities and job description for the Operations Associate/Customer Associate(MOR2JP00017208) position at Amicis Global Technologies?
Job Title: Shareworks Services & Operations Associate/Customer Support Associate
Job Location: Columbus, OH, 43219
Job Duration: 12 Months Extension
Job Description
Job Location: Columbus, OH, 43219
Job Duration: 12 Months Extension
Job Description
- The Shareworks Services & Operations Associate is responsible for account maintenance, disbursements, transfers, and research for the Brokerage @ Work business.
- Associates are responsible for various functions in Operations which could include reports, clearing outstanding debits, resolution of escalated issues, processing and investigating payments, correspondence, client requests, account updates, scanning, stock transfers, check and Fed wire disbursements, check stop payments, etc.
- Associates are required to meet production and quality standards, cross train in multiple functions, adhere to compliance and control guidelines, and interact with internal and external clients, as well as peers in the Service Center or other Operations teams.
