What are the responsibilities and job description for the Hostess/Host position at Amici Restaurant?
Job Description: Host/Host
Pay varies from experience!
Duties:
- Greet and welcome guests with a warm and friendly demeanor
- Manage the flow of guests by seating them in an organized and efficient manner
- Provide accurate wait times and monitor the waiting list
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station and lobby area
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Assist with any other duties as assigned by management
Experience:
- Previous experience as a host/host or in a customer service role is preferred
- Familiarity with Toast POS system or similar restaurant management software is a plus
- Strong guest relations skills with a focus on providing excellent hospitality
- Ability to multitask and work in a fast-paced environment
- Excellent phone etiquette and communication skills
We offer competitive pay rates, flexible scheduling, and opportunities for growth. If you have a passion for providing exceptional guest services and enjoy working in a team-oriented environment, we would love to hear from you.
To apply, please submit your resume highlighting your relevant experience!
Job Types: Full-time, Part-time
Pay: $17.00 - $21.00 per hour
Work Location: In person
Salary : $17 - $21