What are the responsibilities and job description for the Fine Dining Server position at Amici Restaurant?
Overview
We are seeking a dedicated and experienced Fine Dining Server to join our team in providing exceptional dining experiences to our guests. The ideal candidate will possess a passion for hospitality and a strong understanding of fine dining service standards. You will be responsible for delivering outstanding customer service, ensuring guest satisfaction, and maintaining the high standards of our establishment.
Duties
- Greet and welcome guests with a warm and friendly demeanor.
- Present menus, provide detailed descriptions of food and beverage offerings, and make recommendations based on guest preferences.
- Take accurate orders using Aloha POS or Micros POS systems, ensuring all special requests are noted.
- Serve food and beverages in accordance with fine dining protocols, ensuring presentation is impeccable.
- Monitor guest satisfaction throughout the meal, addressing any concerns promptly and professionally.
- Upsell menu items to enhance the dining experience while maximizing sales opportunities.
- Collaborate with kitchen staff to ensure timely delivery of orders and maintain communication regarding any changes or special requests.
- Maintain cleanliness and organization of the dining area, including bussing tables and resetting for new guests.
- Adhere to all food safety and sanitation guidelines, ensuring compliance with health regulations.
- Assist with training new staff members on service standards and restaurant procedures as needed.
Requirements
- Proven experience in fine dining or upscale restaurant environments is preferred.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Familiarity with POS systems such as Aloha or Micros is highly desirable.
- Culinary experience or knowledge of food preparation techniques is a plus.
- Excellent time management skills to handle multiple tables efficiently during peak hours.
- Basic math skills for handling transactions accurately; cash handling experience is beneficial.
- Ability to work collaboratively in a fast-paced environment while maintaining professionalism under pressure.
- Knowledge of food safety practices and sanitation standards is essential.
- Previous experience as a host/host or in guest services within the food industry is advantageous. Join us in creating memorable dining experiences that keep our guests coming back for more!
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Work Location: In person
Salary : $20 - $30