EDI Integration Specialist

JOB TITLE:  EDI Integration Specialist

DEPARTMENT: Information Technology

REPORTS: Chief Technology Office

FLSA: Exempt

The information below is intended to describe the general content and requirements for the performance of this position.  It is not to be construed as an exhaustive statement of essential functions.

Essential Functions & Responsibilities:

Integration Architecture & Partner Onboarding

• Own the full lifecycle of EDI/API integrations: from partner requirements gathering and mapping to testing, launch, and ongoing support.
• Design, configure, and maintain EDI transactions (e.g., 850, 810, 856, 997) and APIs to enable real-time order processing and partner communication.
• Coordinate onboarding of new trading partners using tools such as SPS Commerce, Cleo VLTrader, or comparable VAN/connectivity platforms.
• Work cross-functionally with customer service, supply chain, and finance to tailor integrations for operational efficiency.

Mapping, Configuration & Standards

• Create and manage EDI mapping logic across internal systems and third-party tools.
• Maintain and optimize mappings using tools such as Boomi, MuleSoft, Gentran, BizTalk, or Oracle Integration Cloud (OIC).
• Ensure compliance with EDI standards (ANSI X12, EDIFACT) and communication protocols (AS2, FTP/SFTP, HTTPS).

Operational Support & Troubleshooting

• Proactively monitor transaction flows and resolve EDI/API failures, transmission errors, or partner-side discrepancies.
• Serve as the primary escalation point for EDI issues internally and externally.
• Collaborate with ERP teams (Oracle EBS, AS400/IBMi) to ensure data alignment and processing integrity.

Documentation & Reporting

• Maintain clear, up-to-date documentation for mappings, protocols, partner configurations, and standard operating procedures.
• Provide visibility into integration performance through dashboards and exception reporting.
• Recommend opportunities to streamline or automate manual workflows.

Compliance & Best Practices

• Implement and enforce data privacy, security, and integrity standards across all integration activities.
• Stay informed of emerging EDI technologies, regulatory updates, and trading partner expectations.
• Manage small- and large-scale projects; Assist with various special projects and company initiatives.
• Participates on internal committees as a leader and/or facilitator. 
• Ensure all decision making supports, sustains, drives and optimizes Artisant Lane culture.

Performs any other functions and duties assigned and necessary for the smooth and efficient operations Artisant Lane Collective. 

Experience & Education Requirements:

• Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience).
• 3 years hands-on experience managing EDI environments, including trading partner onboarding, mapping, testing, and support.
• Proficiency with EDI mapping/configuration tools and understanding of data transformation workflows.
• Experience integrating with ERP platforms such as Oracle EBS and AS400/IBMi.
• Knowledge of secure data transmission protocols: AS2, SFTP, FTP, HTTPS.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills across technical and business teams.
• Ability to operate independently with minimal oversight. Experience developing systems and workflows in a customer-oriented business that supports a growing company. 
• Experience in managing various levels of employees with different educational backgrounds, work style habits, and employment histories. 

Preferred Qualifications:

Experience with integration middleware such as Boomi, MuleSoft, Oracle Integration Cloud, or similar.

Familiarity with SPS Commerce, Cleo VLTrader, OpenText, or other common EDI/VAN providers.

Background in consumer products, manufacturing, retail, or supply chain domains.

Basic SQL or scripting proficiency for data validation and troubleshooting.

Knowledge, Skills & Abilities:

• Knowledge of Business practices and acumen; makes decisions with an enterprise-wide lens.
• Ability to analyze complex data and translate insights into actionable plans.
• Strong attention to detail and commitment to accuracy.
• Skilled in consultative methods, able to effectively coach, negotiate, positively influence/ lead stakeholders. 
• Skilled in verbal, written, presentation and interpersonal communication.
• Ability to be forward thinking, customer-oriented, and solution-minded mindset.
• Ability to be accountable to conduct business in a manner compliant with policies and procedures and internal controls applicable to their role.
• Ability to be an implementor, understand urgency and can balance priorities. 
• Ability to maintain a pleasant and tactful manner, have an openness with all employees and can have difficult conversations.
• Ability to work cross-functionally, especially with Finance, Human Resources, Continuous Improvement, Customer Service and Corporate Leadership.

Technology/ Communication Skills:

• English language: speaking, reading, and writing skills needed to complete complex required customer and vendor documentation.
• Able to effectively lead & facilitate group meetings and respond to questions from employees and leadership.

Travel & Other Requirements:

• 20% travel within the United States
• Occasional weekends and evenings will be needed related to company events, travel, or deadline sensitive projects.

Physical Requirements & Work Environment

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Duties are performed primarily in an office environment at a desk in front of a computer within an office setting, must be able to remain in a stationary position 90% of the time.   Must be able to operate general office equipment.  Noise exposure due to machinery, conveyor belts, and production equipment. Regularly required to walk, stand, bend, twist, reach with hands and arms, stoop, kneel and crouch.  Raise and lower an object from one level to another, less than 20 lbs.  Good (corrected) eyesight and hand/eye coordination.   Often in Plant production facilities/areas- where an employee may be exposed to moving mechanical parts, dust and weather conditions and standard hazards within a manufacturing plant. Safety precautions and personal protective equipment must be maintained at all times.

Our facilities and offices maintain good housekeeping practices to eliminate hazards to employees to the extent practicable and encourages employees to maintain good hygiene practices. 

Salary : $90,000 - $120,000