What are the responsibilities and job description for the Customer Service Representative - WFH position at American Income Life Insurance Company?
We are seeking motivated individuals with strong customer service skills to join one of the leading supplemental benefits providers in North America—a company that has proudly served families for over 65 years. As we continue expanding into new territories, we are looking for dedicated Benefits Representatives who are driven, goal-oriented, and eager to grow.
Key Responsibilities
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Key Responsibilities
- Assist clients by providing clear information about available products and services
- Respond to questions regarding coverage and benefit options
- Stay up to date on evolving products, services, and client needs
- Review client benefit plans regularly to help identify cost-effective solutions
- Experience in customer service, sales, or a related field is an asset
- Strong ability to build rapport and maintain client relationships
- Comfortable prioritizing tasks and managing multiple responsibilities
- Professional, positive, and coachable attitude
- Excellent verbal and written communication skills
- Someone sharp with an entrepreneurial mindset
- A collaborative team player who performs well under pressure
- A polished communicator who maintains professionalism at all times
- Comprehensive, hands-on training
- Weekly pay with bonus opportunities
- Residual income potential
- Company-sponsored travel incentives
- Remote work flexibility
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