What are the responsibilities and job description for the Entry Level Customer Service - Work From Home position at American Income Life Insurance Company?
Are you someone who thrives in a people-focused environment and enjoys helping others understand the benefits available to them? We’re hiring driven individuals to join one of the most established supplemental benefits organizations in the country—a company trusted for over 65 years and currently experiencing rapid growth across multiple regions.
We are looking for committed Benefits Representatives who want a career with purpose, stability, and long-term earning potential.
What You’ll Do
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We are looking for committed Benefits Representatives who want a career with purpose, stability, and long-term earning potential.
What You’ll Do
- Serve as a reliable resource for clients by explaining product details and service options
- Answer coverage-related questions with clarity and confidence
- Stay informed on new and evolving benefits to better support client needs
- Review existing plans to help members make informed, cost-effective decisions
- Maintain strong relationships by offering consistent, high-quality service
- Background in customer service, sales, or a related field (helpful but not required)
- Natural ability to connect with people and build trust
- Strong organization skills and comfort managing multiple tasks at once
- Professional, positive, and solution-oriented mindset
- Excellent communication skills—both written and verbal
- Someone sharp, motivated, and eager to grow
- A team-oriented individual who performs well under pressure
- A strong communicator who values professionalism and integrity
- A self-starter with an entrepreneurial mindset and a desire for advancement
- Step-by-step training with full support from leadership
- Weekly pay structure with bonus opportunities
- Long-term residual income
- Company-paid incentive trips for top performers
- Work-from-home flexibility
- A clear path for growth and career development
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