What are the responsibilities and job description for the Private Event Sales Assistant position at American Golf Corporation?
ABOUT AMERICAN GOLF
American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member.
Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community.
Job Purpose
The Private Events Administrative Assistant provides operational and administrative support to the events and sales teams by managing documentation, scheduling, communications, and internal coordination for private functions at the club.
This role focuses on execution, organization, and guest experience support: ensuring events are properly documented, prepared, and delivered to American Golf standards.
Responsibilities
- Manage administrative tasks including drafting, revising, and distributing event agreements and banquet event orders (BEOs), as well as processing deposits and payments.
- Maintain and update client and prospect databases.
- Respond to incoming inquiries and route leads appropriately.
- Schedule site tours and assist leadership with calendar coordination.
- Support marketing efforts through basic outreach initiatives and social media updates as directed.
- Coordinate event logistics by communicating with internal departments to ensure course and facility readiness.
- Monitor service flow during events and assist with guest needs when required.
- Build strong relationships with event hosts by addressing questions and ensuring satisfaction during events.
- Escalate concerns to the Director of Events or Event Manager when appropriate.
- Support American Golf initiatives and programs as directed by management.
- Perform additional duties as assigned.
Qualifications
- Previous administrative, office support, or hospitality experience preferred.
- Strong customer service orientation and professional communication style.
- Proficiency in Microsoft Word and Excel.
- Basic math skills for processing invoices, deposits, and reports.
- Familiarity with social media platforms such as Instagram, TikTok, and Facebook.
- Highly organized with strong time management and follow-through.
- Comfortable working independently and managing multiple priorities.
- High school diploma required; associate degree preferred.
Working Conditions
- Schedule varies based on business needs.
- Evening, weekend, and holiday availability may be required based on event schedules.
- Role may include periods of standing or walking during events.
- May involve reaching, bending, kneeling, lifting, or pulling items as needed to support operations.
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.