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Agency Customer Service Representative

American Family Insurance
Madison, WI Part Time
POSTED ON 7/28/2026 CLOSED ON 8/27/2026

What are the responsibilities and job description for the Agency Customer Service Representative position at American Family Insurance?

Are you looking for a flexible role in a fun and dynamic agency? Join our team!


Provide customer relations, sales, and agency/customer administration for an established American Family Insurance Agency on the far east side of Madison, Wisconsin. This includes policy, billing, and claims related support. This role will also be part of the sales function in the office and some sales acumen and experience is beneficial, but not required.

 

Prefer candidates who are licensed in Property and Casualty in Wisconsin or willing to be licensed within 60 days as a condition of employment.  Licensing costs are fully reimbursed.


We would consider both part-time and full-time candidates. We offer competitive pay, some benefits, flexible scheduling, challenging work, and a great team environment.

Hourly Wage Estimation for Agency Customer Service Representative in Madison, WI
$34.00 to $42.00
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