What are the responsibilities and job description for the Account Manager position at American Family Insurance?
We’re hiring at the Kristen Olsen Agency in Burlington, Wisconsin.
We’re looking for a full-time Account Manager to join our in-office team. This position is Monday through Friday with no weekends and no holidays.
At our agency, relationships matter. We’re looking for someone who enjoys getting to know people, helping customers protect what matters most and being part of the local community. We’d love to find someone who is already invested in the community — or wants to be — and who understands the values and lifestyle of the rural areas we serve.
This role will support both new business and existing client accounts, so we’re looking for someone who is organized, dependable, customer-focused and ready to build lasting relationships with the people who walk through our doors.
- Help customers with new business policies
- Service and maintain current policies
- Assist with policy changes, updates and questions
- Provide friendly, responsive and professional customer service
- Build strong relationships with customers and support our agency team day to day
- Has an active insurance license at the start of employment
- Communicates well and genuinely enjoys helping others
- Is organized, dependable and detail-oriented
- Values relationships and takes pride in serving others
- Wants to be involved in the local community
- Understands and appreciates a rural lifestyle
- Has insurance experience preferred
Location: Wheatland, WI
Schedule: Full-time, in office, Monday–Friday
No weekends | No holidays
If this sounds like a fit for you — or someone you know — we’d love to connect.