What are the responsibilities and job description for the Senior Analyst - Program Insights & Controls position at American Express?
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The objective of the GCS Control Management Specialized Operational Risk (OR) team is to provide subject matter expertise on specific Operational Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.
How will you make an impact in this role?
In this role, the Sr. Analyst - Program Insights & Controls will support a cross-functional team by turning complex data into clear insights, helping track program progress, set priorities, define Key Performance Indicators (KPIs). Resulting in the delivery of information in a way that’s easy to understand and visually clear for non-technical audiences. Your work will enable smarter decision-making and drive the adoption of innovative AI solutions.
The Senior Analyst - Program Insights & Control will:
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Support collection and organization of regulatory requirements specific to ongoing projects and ensuring compliance and alignment with project goals
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Assist in project related activities, including coordinating partner teams, tracking team performance, communicating team priorities and identifying areas of opportunity for streamlined activities
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Gather, organize, and validate all vital data and information required for developing and training machine learning models, ensuring seamless collaboration with technical partners to support model implementation and optimization
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Analyze and synthesize robust data into clear, actionable insights; assisting in the development of presentations that communicate progress to non-technical stakeholders
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Collaborate with product teams to define, develop, and automate KPIs that accurately measure performance and impact
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Proactively surface and close data gaps to enable more effective program measurement
Minimum Qualifications:
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2 years of experience in a highly regulated industry with demonstrated knowledge in operational risk management principles and practices.
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Skilled in project management, communication and interpersonal collaboration, with a proven track record to lead and influence across diverse teams and stakeholder.
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Experience building well-structured, visually compelling decks for internal or external stakeholders
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Experience in process governance, establishing and overseeing decision-making processes that align with policies, regulatory frameworks, and/or operational standards
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Highly adaptable with the ability to rapidly grasp new concepts and adjust effectively to changing priorities and environments.
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Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
Preferred Qualifications:
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Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
ORMCM
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $55,000 - $105,000