What are the responsibilities and job description for the Accounts Receivable Supervisor position at American Excelsior Company?
Description
The Accounts Receivable (AR) Supervisor is a key member of the accounting team, responsible
for overseeing the accurate and timely processing of all AR activities across multiple branch
locations. This role ensures the integrity of financial transactions, the resolution of billing
discrepancies, and the effective management of customer accounts, including large-scale retail
and marketplace partners. The role requires strong analytical capabilities and a solid
understanding of the AR accounting cycle, and ERP systems.
In addition to managing day-to-day AR operations, the AR Supervisor is also accountable for
training AR staff, developing efficient procedures, and upholding company policies to ensure
consistent performance and compliance across the department
Key Responsibilities
Cash Application & Balancing: Accurately post and apply customer payments, perform
- Customer Billing Discrepancies: Identify, investigate, and resolve customer billing issues
- Credit/Debit Memos: Process manual and RMA (Return Merchandise Authorization)
- Collections & Dispute Resolution: Perform account collections, investigate customer
- Retail & Marketplace Account Management: Serve as point of contact for AR
Menards, Tractor Supply, and Academy Sports. Monitor compliance and account
performance.
- Month-End Close & Reporting: Perform month-end balancing of AR sub-legers and
- AR Vendor Systems Management: Maintain and manage key AR platforms including
- Administrative Support: Handle departmental administrative duties such as supplier
Qualifications
Minimum of 3 years of experience in Accounts Receivable or a related accounting
- Proficient in ERP systems and AR management software (experience with Infor/Syteline, Chase
- Strong attention to detail, organizational, and analytical skills
- Excellent communication and customer service skills
- Ability to manage multiple tasks and deadlines
- Intermediate to advanced Microsoft Excel skills
- Associate's or Bachelor’s degree in Accounting, Finance, or related field preferred
Additional Requirements
Must possess strong communication and reasoning skills, with the ability to interpret business
documents and respond professionally to internal and external stakeholders. This position
involves regular use of a computer and may require lifting up to 30 pounds. Reasonable
accommodations are available.
About American Excelsior Company
Since 1888, American Excelsior Company has manufactured and distributed products for packaging, cushioning, engineered foam specialties, erosion control, and a wide variety of engineered wood fibers. AEC’s nationwide manufacturing and distribution capabilities ensure efficient delivery from 7 manufacturing plants across the country.
Offers for newly hired individuals are contingent on an acceptable result of a Pre-Employment Drug & Alcohol Test, Audiogram, and Background Check.
American Excelsior is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. American Excelsior makes hiring decisions based solely on qualifications, merit, and business needs at the time.
