Associate - The Address

The main purpose of the Address Store Associate (Full-Time) is:

• To provide exceptional guest service to all guests at The Address, a specialty department store curated for the modest fashion consumer.

Primary Responsibilities:

• Provide exceptional guest service by greeting and conversing with guests and determining their needs.
• Greet guests courteously, uncovering their needs, and giving polite parting remarks.
• Assist guests with product questions or general questions concerning American Dream and the local region.
• Prepare and organize product for display and purchase.
• Maintain specific product area as determined by the supervisory team.
• Communicate inventory levels to the manager and buyers on the specific product area.
• Communicate with manager/buyers on sales of specific products.
• Understand specific product area knowledge- features, other product options and benefits.
• Restock displays as needed.
• Organize and maintain specific product backstock.
• Oversee safety and cleanliness of selling area.
• Process and count out funds accurately and timely following established cash handling procedures.
• Maintain knowledge of Loss Prevention procedures.
• Utilizing suggestive selling techniques to increase sales.
• Maintain knowledge of current sales, promotions, and discounts.
• Recommend, select, and assist in locating merchandise based on guests' needs and questions.
• Utilize the POS system to ring up merchandise sales.
• Collect the proper payment per transaction; either by processing a credit card or collecting cash, and determine the correct change (if needed)
• Account for all transactions; maintain an accurate cash count and balance the till at the end of each shift
• Perform other duties as assigned.

Desired Qualifications:

• Must be at least 16 years of age.
• Outstanding guest service skills.
• Previous retail/experience preferred.
• Previous cash handling experience preferred.
• Previous guest service experience preferred.
• Basic knowledge of computers is preferred.
• Ability to communicate clearly and effectively with guests.
• Ability to communicate clearly and effectively with supervisory staff and buying office.
• Basic math skills.
• Point of Sale experience preferred.
• Interpersonal skills -- working alone and with team

Physical Job Requirements:

• Stand and move - frequently, 90% of time
• Perform repetitive motion (using keyboard) - frequently, 90% of time
• Kneel and bend - occasionally,30% of time
• Reach at or below shoulder level - frequently, 90% of time
• Reach at or above shoulder level - infrequently, 10% of time
• Stoop/Squat - infrequently, 10%
• Lifting/carry up to 10 pounds - occasionally, 30% of time
• Lift/Carry up to 30 lbs. - infrequently, 20% of time
• Ability to lift up to 50 pounds - infrequently, 10%
• Handle larger items such as boxes or packages - infrequently, 10% of time
• Must be available holidays, days, evening, and weekends

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law