What are the responsibilities and job description for the Sales Associate position at America's Floor Source?
Company Description
Founded in 2000, America's Floor Source is dedicated to delivering exceptional service and customer satisfaction in the flooring industry. The company caters to homebuilders, homeowners, property managers, landlords, business owners, remodelers, and designers, providing a wide range of high-quality flooring products. Customers can shop conveniently with the Mobile Floor Source, a showroom on wheels, or explore the extensive 14,000 square-foot in-store showroom. This focus on innovation and accessibility has solidified America's Floor Source as a trusted provider in flooring solutions. Visit www.AmericasFloorSource.com for more details.
Role Description
This is a full-time, on-site role for a Sales Associate at our Columbus, OH location. Responsibilities include assisting customers in selecting flooring solutions, providing expert product information, building positive relationships, and delivering outstanding customer service. The Sales Associate will also handle order processing, maintain product knowledge, and contribute to achieving sales targets. Strong communication and customer engagement are core aspects of this role.
Qualifications
- Sales and customer service experience, with proficiency in understanding clients' needs and providing tailored recommendations
- Strong communication, interpersonal, and active listening skills to build relationships with diverse customers
- Organizational and time management abilities to efficiently manage multiple responsibilities and tasks
- Basic computer skills and familiarity with POS systems, inventory software, or CRM tools
- Ability to work in a team environment while supporting company sales goals
- Prior experience or interest in flooring, home improvement, or related industries is beneficial
- High school diploma or equivalent required; additional education in sales, marketing, or business is a plus