What are the responsibilities and job description for the Generative AI Engineer position at Amdocs?
Who are we?
At Amdocs, we foster a culture of innovation, collaboration, and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. As part of Amdocs’ new Agentive Operation System and Cognitive Core at its center, we are redefining how GenAI solutions are designed, deployed, and scaled across complex enterprise environments.
In one sentence
As a Forward Deployed Engineer, you will own end‑to‑end delivery of GenAI solutions -rapidly designing, coding, and deploying production‑grade AI agents in real customer environments, and feeding those learnings back into the Amdocs core platform.
While this position is open in Plano, Texas, we welcome qualified candidates across America.
What will your job look like?
- Own the full technical mission — from customer discovery and problem framing through production deployment
- Design, code, and deploy production‑grade GenAI agents and MVPs in short execution cycles.
- Work hands‑on with LLMs, agentic workflows, orchestration layers, and enterprise data systems
- Integrate GenAI solutions into large‑scale, real‑world enterprise platforms and workflows
- Act as the bridge between field deployments and core R&D, driving reuse and productization of successful patterns
- Collaborate as part of a global Forward Deployed Engineering team operating across Israel, India, and the United States
All you need is…
- 7 years of hands‑on software engineering experience
- Strong active coding skills in at least one backend language (e.g., Python, Java, Node.js)
- Hands‑on experience with GenAI / LLM‑based systems and complex system integration
- Proven ability to deliver working production systems under tight timelines
- Comfort operating with high autonomy, ambiguity, and evolving requirements
- Ability to work directly with customers and translate business problems into technical solutions
- Non‑linear background spanning R&D, architecture, delivery, or customer‑facing roles -an advantage
Why you will love this job
- Be a founding member of Amdocs’ strategic GenAI initiative
- Operate with startup‑level ownership and speed, backed by Amdocs’ global scale
- Focus on building and deploying.
- Work with a small, senior, highly technical global team