What are the responsibilities and job description for the Senior ERP Sales Engineer position at AMCS Group?
Sustainability that means business
Who we are:
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do:
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Our people:
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
About the Role:
We are seeking an energetic individual to join our presales/sales engineering team and support the growth of the AMCS product portfolio. As a trusted advisor and product expert, you will engage directly with enterprise clients to demonstrate how our solutions address their business challenges, enhance operational efficiency, and drive long-term value.
In this client-facing role, you will be a subject matter expert (SME), responsible for standalone AMCS Platform opportunities and also working with peers on larger opportunities that include other AMCS solutions. Engaging with senior executives, you’ll influence transformation initiatives and collaborate with key stakeholders to address challenges.
Key Responsibilities:
Solution Design: As an AMCS ERP SME, partner with account executives to assess customer needs and design solutions that leverage the entire AMCS products portfolio to address customers’ business goals and specific business challenges.
Customer Engagement: Build and maintain strong technical relationships with clients, including C-suite executives, serving as a trusted advisor throughout the sales cycle and post implementation of solutions.
Solution Demonstrations: Develop and deliver compelling presentations and demos that address complex business problems, including overviews, end-to-end flows, and role-based day-in-the-life scenarios – live in the software. Convey clearly – with conviction – the benefits and differentiators of Oracle’s solutions.
Proving Value: Bring together value drivers during discussions with customers in order to quantify potential return on investment. Learn reference stories and position as proof points during opportunity pursuit.
RFP/RFQ Support: Take ownership of the solution-related portions of RFIs and RFPs, answering to represent AMCS’ solutions in the most favorable light possible, explaining the business benefits of key capabilities.
Solution Expertise: Build and maintain an expert level of knowledge of AMCS Platform capabilities and related underlying architecture. After establishing this foundation of knowledge for Platform, expand your coverage into other related areas. Keep up to date with the latest solution capabilities -- along with the solution’s future roadmap.
Industry Expertise: Stay informed on industry trends and customer requirements, providing relevant consultation across sectors like resource management, recycling, and municipalities.
Cross-Functional Collaboration: Liaise with product management to support sales teams to provide customer feedback to improve solutions to better align with industry best practices. Support demand generation activities related to the products you cover with presentations and demonstrations at multi-customer venues.
Training and Enablement: Train sales teams on new features, technical capabilities, and competitive positioning to enhance product knowledge and effectiveness.
Qualifications:
Education: Bachelor’s degree in Engineering or a business area concentration (or equivalent experience).
Experience: 5 years in Sales or Solutions Engineering, ideally in an environment with a diverse product portfolio with areas such as ERP/Finance, Supply Chain Management, Manufacturing.
Technical Skills: Solid understanding of SaaS, software lifecycle, AI/ML, APIs, security principles, and architecture design.
Communication: Excellent verbal and written communication, capable of conveying complex technical concepts to non-technical audiences.
Problem Solving: Proficient in analytical thinking and collaborative problem-solving to address customer challenges effectively.
Presentation: Skilled in delivering value-based technical presentations to diverse audiences, ranging from end users to C-level stakeholders.
Travel: Willing to travel as needed to customer sites or conferences.
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