What are the responsibilities and job description for the Office Assistant position at Amada Senior Care?
Job Summary
Amada Senior Care of Dallas is seeking a proactive and detail-oriented Office Assistant to support the daily operations of a home care agency. This part-time role focuses on caregiver recruitment and onboarding, as well as providing general office support. The position offers growth opportunities and can transition to a full-time position based on achieving revenue, caregiver hiring, turnover and retention goals.
Responsibilities
- Assist with caregiver recruitment, including posting jobs, screening applicants, scheduling interviews, and supporting onboarding.
- Coordinate caregiver orientation and training sessions.
- Assist with caregiver scheduling, as needed, using AxisCare home care software
- Answer incoming calls, including client intake inquiries, and provide information about home care services.
- Support the owner with administrative tasks, including filing, data entry, and maintaining compliance documentation.
- Demonstrate reliability, responsiveness, and empathy for clients and caregivers.
- Willingness to fill in Caregiver shifts as needed.
- Other duties as assigned.
Growth Opportunity
This is a part-time role (20–30 hours/week) with the potential to become full-time based on performance.
Advancement tied to Key Performance Indicators (KPIs):
- Caregiver Recruitment: Meet monthly hiring targets.
- Retention: Maintain caregiver retention rate above company benchmark.
- Operations Support: Assist in onboarding caregivers to meet client care needs and operational goals.
Qualifications
- High school diploma or equivalent
- Prior office experience in a healthcare or senior care setting is highly preferred.
- Experience working as a Caregiver or Direct Support Professional
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and computer literacy skills are essential.
- Excellent phone etiquette coupled with effective verbal and written communication skills.
- Valid driver’s license, current auto insurance, and dependable transportation.
Skills
- Highly organized and detail-oriented.
- Positive attitude and team player.
- Ability to multitask and problem-solve in a fast-paced environment.
- Empathy and professionalism when interacting with clients and caregivers.
Join us as we provide vital support that enables seniors to thrive at home while fostering a positive work environment rooted in compassion and professionalism!
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $19