Home Care Office Assistant (Part-Time or Full-Time)

Office Assistant (Part-Time or Full Time)

Amada Senior Care of Jupiter is seeking a proactive and detail-oriented Office Assistant to support the daily operations of a growing home care agency. This part-time role focuses on caregiver recruitment, onboarding and scheduling, as well as providing general office support. The position offers growth opportunities and can transition to a full-time position based on achieving revenue, caregiver hiring, turnover and retention goals.

Key Responsibilities

• Assist with caregiver recruitment, including posting jobs, screening applicants, scheduling interviews, and supporting onboarding.
• Coordinate caregiver orientation and training sessions ensuring that all state regulations and compliance requirements are met
• Oversee caregiver scheduling using AxisCare home care software, ensuring timely and accurate updates.
• Answer incoming calls, including client intake inquiries, and provide information about home care services.
• Support the owner with administrative tasks, including filing, data entry, and maintaining compliance documentation.
• Ensure all client and caregiver information is accurately documented in accordance with company policy.
• Demonstrate reliability, responsiveness, and empathy for clients and caregivers.
• Willingness to fill in Caregiver shifts as needed.
• Other duties as assigned.

Growth Opportunity

• This is a part-time role (15–25 hours/week) with the potential to become full-time based on performance.
• Advancement tied to Key Performance Indicators (KPIs):
• Caregiver Recruitment: Meet monthly hiring targets.
• Retention: Maintain caregiver retention rate above company benchmark.
• Scheduling Accuracy: Ensure 100% schedule compliance in AxisCare.
• Operations Support: Assist in onboarding caregivers to meet client care needs and operational goals.

Qualifications

• High school diploma or equivalent
• 2 years previous experience in office administration in home care, home health, or hospitals is required
• 2 years previous experience in home care recruitment and scheduling is a plus
• Strong understanding of Florida state home care regulations and the ability to interact with a state surveyor
• Familiarity with AxisCare or similar scheduling software is preferred and is a plus
• Strong communication skills and ability to handle client inquiries professionally
• Valid driver’s license, current auto insurance, and dependable transportation

Skills

• Highly organized and detail-oriented.
• Positive attitude and team player.
• Ability to multitask and problem-solve in a fast-paced environment.
• Intermediate computer skills (Microsoft Office Suite and scheduling software).
• Empathy and professionalism when interacting with clients and caregivers.

Amada Senior Care is an equal opportunity employer.

Background Screening Notice:

Certain positions with our organization require background screening through the Care Provider Background Screening Clearinghouse, in accordance with Florida law. For more information, please visit: https://info.flclearinghouse.com/ (HB531, HB531).

Pay: $21.00 per hour

Work Location: In person

Salary : $21