What are the responsibilities and job description for the Outside Sales Account Manager position at AM Industrial Group, LLC?
AM Industrial Group is looking for an experienced Outside Sales Account Manager for our industrial air filters business unit.
Essential Job Functions and Responsibilities include the following.
· Contact prospective and current customers to solicit sales of company products and services, air filters.
· Receive customer inquiries and perform follow-up procedures to include providing price quotes, new product information, and receiving feedback regarding company products and services.
· Setting up new accounts
- Utilize Salesforce or similar CRM tools to track sales activities, monitor pipeline progress, and analyze performance metrics for continuous improvement.
· Follow up with sales leads generated through incoming calls, advertising campaigns and other promotional efforts.
· Travel to customer locations to present company products, services and pricing information in a professional manner.
· Apply technical knowledge of company products and services to best meet customer needs.
· Maintain appropriate records for the development of sales forecasts for each customer.
· Understand and support company sales policies and procedures to provide proper and effective service to all customers and foster the development of long-term business relationships.
· Assist and resolve customer complaints in a timely manner.
· Collect and report competitive information to management.
· Attend training activities and trade shows on behalf of company to present information regarding company products and services.
· Travel 20% - 40%
Experience
- Proven success in B2B sales, particularly in technology or technical sales environments
- Strong negotiation skills with the ability to influence decision-makers at various levels.
- Filtration industry experience preferred.
- Preferred prior sales experience required in an industrial environment.
- Sales Force experience preferred.