Workplace Services Specialist, Operations Center, Onalaska WI

Altra Federal Credit Union is looking for a dependable and service-oriented Workplace Services Specialist to join our Facilities department. In this role, you will play an important part in keeping our organization connected and running smoothly by providing inter-office mail services, including pick-up, delivery, sorting, metering, and mail runs between local offices. Beyond mail operations, you'll support the Facilities Department's mission of maintaining a professional, organized, and welcoming work environment for employees and visitors. If you take pride in providing exceptional internal service, enjoy staying organized, and thrive in a role that keeps you active and engaged, we encourage you to apply!

Key Responsibilities

• Provide inter-office and external mail services including pick-up, delivery, sorting, metering, and mail runs between local offices.
• Drive and deliver documents, and other correspondence to vendors, appraisers, UPS/FedEx, and Altra’s La Crosse, Onalaska, West Salem, Holmen, Festival and La Crescent branches.
• Process Winona branch mail for pickup.
• Maintain UPS user accounts.
• Manage office supply inventories and place orders as needed.
• Manage mailroom supply inventory adequately stocked (envelopes, paper, shipping items, etc.)
• Maintain the mailroom, shipping room, and receiving areas in a neat and orderly manner.
• Maintain postage machines and perform minor repairs as needed, contact vendor for major repairs.
• Coordinate vendor services and maintain appropriate records and documentation as needed.
  
  
  

Qualifications

• High school diploma (or equivalent) required.
• Experience in facilities coordination, office administration, workplace services, operations support, or a related field preferred.
• Previous customer service experience required.
• Valid driver’s license required.
• Clean driving record required.
  
  
  

Skills & Abilities

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work independently.
• Strong customer service orientation and problem-solving skills.
• Basic computer skills, specifically Microsoft Office applications.
  
  
  

Availability

• This position is full-time, 40- hours per week, Monday through Friday from 8:00 a.m. to 5:00 p.m.
• Flexibility within the posted hours will be required, but only as needed.
  
  
  

Work Environment

• This position is located at Altra’s Operations Center in Onalaska, WI.
• This position is an active role that requires much movement throughout the day.
• Occasional lifting, carrying, pushing, and pulling of items weighing up to 50 pounds or more is required.
• Much work is done by putting items on a cart and rolling the cart through the building.
• Time working at a desk is limited throughout the day.
  
  
  

Pay & Benefits

• Starting pay is $17.00 per hour, with prior work experience considered.
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.
  
  
  

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.