What are the responsibilities and job description for the Front Desk Agent position at ALTOONA HOSPITALITY LLC?
Front Desk Agent
We are seeking a friendly and professional Front Desk Agent to seamlessly join our team at the Holiday Inn Express and Suites Altoona. The Front Desk Agent is the face of the property and plays a key role in providing exceptional customer service and memorable stays for all our guests.
Responsibilities:
- Providing top customer service
- Checking guests in and out
- Answering the phone
- Making reservations
- Providing information about the hotel and even local attractions
- Process payments and maintain accurate records
- Maintaining market and front desk cleanliness and organization
Qualifications:
- Ability to problem solve and work independently
- Flexible schedule
- Multitasking
- Some computer skills
- Eye for details
Perks:
- Competitive Salary
- Paid Time Off
- Medical, Dental and Vision Insurance
- Professional Development Opportunities
- Positive and supportive work environment
