What are the responsibilities and job description for the Collections Specialist position at Alpine Solutions Group?
Overview
We are seeking a detail-oriented and proactive Collections Specialist to join our team. This individual will be responsible for managing outstanding receivables, maintaining strong client relationships, and ensuring timely collection of payments. The ideal candidate is highly organized, communicative, and comfortable working in a fast-paced environment.
Key Responsibilities
- Manage and monitor accounts receivable aging reports to identify overdue accounts
- Conduct outbound collection efforts via phone, email, and written communication
- Resolve billing discrepancies and work cross-functionally with internal teams (billing, sales, customer success)
- Negotiate payment plans and ensure adherence to agreed terms
- Maintain accurate and up-to-date records of all collection activities in the system
- Escalate high-risk accounts and recommend appropriate actions
- Reconcile customer accounts and apply payments as needed
- Support month-end close processes related to receivables
Qualifications
- 2 years of experience in collections, accounts receivable, or a related finance role
- Strong communication and negotiation skills
- Ability to manage multiple accounts and prioritize effectively
- High attention to detail and accuracy
- Proficiency in Excel and accounting/ERP systems (e.g., NetSuite, QuickBooks, SAP)
- Experience working in a fast-paced or high-growth environment is a plus
Salary : $50,000 - $70,000