What are the responsibilities and job description for the Customer Support Assistant position at Alphabe Insight Inc?
Company Description
At Beloform Craft, we believe that excellence begins with first impressions. We are a company driven by craftsmanship, professionalism, and attention to detail, committed to creating a welcoming and refined environment for both clients and partners. Our team values integrity, collaboration, and continuous growth, offering a workplace where individuals can develop their skills and build a meaningful career.
Job Description
Beloform Craft is seeking a Customer Support Assistant who is detail-oriented, professional, and passionate about delivering exceptional service. This role plays a key part in maintaining strong relationships with our clients by ensuring clear communication, efficient problem resolution, and a consistently positive customer experience.
Responsibilities
Serve as a primary point of contact for customer inquiries and requests
Provide accurate and timely information regarding products, services, and processes
Assist in resolving customer concerns with professionalism and efficiency
Maintain and update customer records with attention to detail
Collaborate with internal departments to ensure smooth service delivery
Support administrative and operational tasks related to customer service
Qualifications
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks and prioritize effectively
Strong organizational and problem-solving skills
Proficiency with basic computer systems and office software
Ability to work independently as well as part of a team
Additional Information
Competitive salary ($46,000 – $51,000 per year)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Ongoing training and skill development
Full-time, consistent schedule
Salary : $46,000 - $51,000