Customer Support Assistant

Company Description

About Us

At Beloform, we are dedicated to delivering exceptional business solutions with a strong focus on customer satisfaction, innovation, and integrity. Our company thrives on building lasting relationships with clients, understanding their needs, and offering tailored support that ensures growth and long-term success. We believe in fostering a professional environment where collaboration, respect, and ambition drive every achievement.

Job Description

Job Description

We are seeking a motivated and detail-oriented Customer Support Assistant to join our team in San Antonio. This position is ideal for individuals who enjoy problem-solving, maintaining strong client relationships, and ensuring customer satisfaction through effective communication and service.

Responsibilities

• Provide professional and timely responses to customer inquiries via phone, email, and internal systems.
• Assist clients with order information, billing, and service-related questions.
• Coordinate with internal departments to resolve issues efficiently.
• Maintain accurate records of customer interactions and feedback.
• Support daily administrative and operational tasks within the department.
• Ensure each customer receives exceptional service and attention to detail.
  
  

Qualifications

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Excellent organizational and problem-solving abilities.
• Proficiency in Microsoft Office Suite and general computer literacy.
• A proactive attitude with a focus on delivering exceptional service.
  
  

Additional Information

Benefits

• Competitive salary ($50,000 - $55,000 annually).
• Growth and advancement opportunities within the company.
• Comprehensive training and development programs.
• Supportive and professional work environment.
• Health and wellness benefits package.