Demo

Customer Service Assistant

Alphabe Insight Inc
Rochester, NY Full Time
POSTED ON 1/13/2026
AVAILABLE BEFORE 3/13/2026

Company Description

At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.

Job Description

We are seeking a Customer Service Assistant to support daily client operations and serve as a key point of contact for customer inquiries. This role is ideal for a detail-oriented professional who enjoys structured work, client interaction, and contributing to smooth internal processes. You will play a vital role in maintaining strong client relationships while supporting operational efficiency.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner

  • Assist clients with service-related questions and requests

  • Maintain accurate records of customer interactions and updates

  • Coordinate internally to ensure effective resolution of client needs

  • Support administrative and operational customer service tasks

  • Uphold company standards in all client communications

Qualifications

  • Strong written and verbal communication skills

  • Professional demeanor and customer-focused mindset

  • Excellent organizational and time-management abilities

  • Ability to work independently and as part of a team

  • Attention to detail and problem-solving skills

  • Comfort working in a structured, fast-paced environment

Additional Information

  • Competitive salary ($40,000 – $44,000)

  • Growth opportunities within the company

  • Skill development and professional training

  • Supportive and structured work environment

  • Stable full-time position

Salary : $40,000 - $44,000

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