Residential Exterior Division Manager

Job Summary: We are a production-driven, turnkey exterior construction company specializing in new construction roofing, siding, and gutters, with 13 brick-and-mortar locations across high-growth markets in the Southeast United States. Our reputation is built on operational excellence, scale, and disciplined execution. We are actively investing in the expansion of our residential retail and insurance restoration business which is an opportunity-rich segment within our existing footprint. Built for entrepreneurs. Backed by real resources. Designed to redefine your career. The Residential Exterior Division Manager is a true P&L owner, accountable for building and scaling the retail division within a single market. This is a hands-on leadership role in the early stages, requiring direct involvement in sales, recruiting, and process development. Over time, the role is expected to evolve into a broader, multi-location leadership position as the business scales.

Supervisory Responsibilities:

This role has direct supervisory responsibilities.
 

Principal Duties and Responsibilities:

Business Leadership

• Own full P&L responsibility for the residential roofing division within the assigned market
• Develop, execute, and continuously refine local growth strategies aligned with corporate objectives
• Drive sustainable revenue growth and margin improvement year over year
• Balance entrepreneurial leadership with disciplined use of enterprise infrastructure and resources

Sales & Revenue Generation

• Personally contribute to sales efforts in the early stages to establish market presence, credibility, and momentum
• Recruit, hire, train, and lead a high-performing B2C sales team
• Oversee retail and insurance restoration sales, ensuring pricing discipline, margin integrity, and deal quality
• Develop, implement, and enforce sales processes, KPIs, and performance accountability

Team Building & Culture

• Coach and develop employees while managing performance and outcome.
• Build a culture of ownership, accountability, and performance

Operations & Collaboration

• Partner with internal production, supply chain, and support teams to ensure seamless execution, clear handoffs, and a high-quality customer experience from contract through completion.
• Oversee the full project lifecycle, ensuring accurate job setup, efficient scheduling, on-time delivery, and customer satisfaction.
• Manage roofing crews and subcontractors, maintaining alignment on scope, scheduling, safety, workmanship standards, and performance expectations.
• Build and lead a strong subcontractor network, holding partners accountable to quality, pricing, safety, and performance metrics.
• Proactively manage job flow by identifying and resolving labor, material, or production challenges before they impact customers or margins.
• Serve as the escalation point for customer, quality, or production issues, ensuring timely resolution while protecting company profitability and long-term satisfaction.

Required Qualifications and Skills:

• Proven track record of building and leading teams while driving revenue and profit growth
• Comfortable operating in ambiguous environments and creating structure, processes, and accountability
• Strong performance orientation with motivation tied to results-based compensation
• Entrepreneurial mindset with the ability to leverage company tools and resources to drive ownership and long-term growth
• Roofing or residential construction industry experience preferred

Education and Experience:

• 5 years of leadership experience in B2C sales or home services
• Associates degree or equivalent experience

Physical Requirements:

• Ability to maintain a sedentary posture and operate computer equipment for extended durations.
• Ability to stand, walk, bend, and travel as necessary.
• Ability to lift objects up to 75 pounds and perform necessary pushing and pulling actions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, as these may change, and/or new ones may be assigned at any time with or without notice.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."